Category Archives: newsroom

Annual Chicago Payments Symposium

Alacriti’s Payments Expert, Mark Ranta, will be speaking on the Innovation & Open Banking Panel at the Chicago Payments Symposium, taking place virtually on September 28-29, 2021.

The payments system is changing substantially, facilitated by innovations in information technology. The Chicago Payments Symposium provides an independent forum to learn from leaders from across the payments ecosystem and experience engaging dialogue on the industry’s current state and exciting future.

To learn more about Chicago Payment Symposium, visit chicagopaymentssymposium.org

Alkami Client Conference 2021

Alacriti is thrilled to sponsor and attend Alkami’s Virtual Client Conference 2021 on September 13 through September 14. We’re excited and look forward to connecting with attendees and chatting about Alacriti’s Unified Money Movement platform.

At this year’s event, get to know what’s next for the Alkami Platform and the payments industry. Access exclusive platform training with Alkamists and learn from Alkami clients and digital banking subject matter experts to adapt to the latest trends.

To learn more about Alkami and the 2021 Client Conference, visit their website.

Veridian Credit Union Partners With Alacriti for Real-Time Payments and Fedwire Modernization

Veridian Credit Union, a full-service financial cooperative with $5.5 billion in assets and more than 260,000 members, has selected Alacriti, an innovator in cloud-based payments and money movement services, as the platform provider that Veridian will use to enable real-time payments over The Clearing House’s (TCH) RTP® network and to accelerate their Fedwire modernization.

Veridian will deploy Alacriti’s cloud-native, ISO 20022-based Cosmos Payment Services, a cost-effective, end-to-end solution for payments processing and settlement. Cosmos supports real-time payments on the RTP network, ACH, and Fedwire payments, giving Veridian a scalable, future-proof platform for payments innovation. By leveraging Cosmos Payment Services, Veridian will access multiple clearing and settlement networks from one unified platform, simplifying their payment operations and ushering payments transformation into the credit union.

“Our members rely on Veridian to rapidly deploy technology solutions to improve their digital experience. Real-time payments will allow members to securely move money faster than ever before,” said Brett Engstrom, Veridian’s CIO. “Leveraging Alacriti’s open API and scalable architecture, we’re able to deliver faster payments for both our individual and business members.”

“Two innovative companies working together to connect to the RTP network is what we had in
mind when we introduced the TPSP model as a method for financial institutions to join the
network. TCH is excited to see what payments innovations this partnership brings to the
network,” said Keith Gray, Vice President, The Clearing House.

“This partnership is notable as it pairs Alacriti, Veridian Credit Union, and their FinTech members together in the driver’s seat for the rapidly advancing real-time payments market. By leveraging our Cosmos Payment Services, Veridian will be able to quickly deploy their new payments infrastructure and start driving innovation on the RTP network this year, the first of many notable achievements I am sure we will accomplish together,” said Manish Gurukula, Alacriti CEO.

What a Modern Credit Union Member Experience Looks Like

The majority of credit unions are already offering their members online banking and various bill pay options. There is an ever-increasing variety of payment channels, allowing credit unions to meet members where they want to be met—e.g., Facebook Messenger, Alexa, text message, etc. However, in today’s digital world, what are members really expecting for next-level service in payments?

Please join Alacriti and Glia on May 18 at 2:00 p.m. ET for a panel discussion hosted by Credit Union Times that covers disruptors in the banking landscape, what payments modernization means when it comes to member service, bill pay, and payments, and more.

Aite Group’s Second Annual Small-Business User Experience Forum

Alacriti is pleased to sponsor Aite Group’s Small-Business User
Experience Forum
on April 21-22, 2021.

Alacriti’s Payments Practice Lead, Mark Ranta, will join Aite’s research director Christine Barry and senior analysts Erika Baumann, David O’Connell, and Gilles Ubaghs for a dynamic virtual event exploring key small-business issues, digital transformation, and bank innovation. Attend the event to hear from industry thought leaders and learn about key bank strategies and tactics that can be implemented for greater success as well as how technology is evolving to support a quickly changing environment.

To register, please visit event website.

Payments Modernization Game Plan: Moving Forward with Existing Infrastructure

If we learned anything from the last year, it’s that the payments space is ripe for innovation, and there are plenty of technology options designed to help you deliver the experiences your customers demand. However, a significant challenge is how to take advantage of that opportunity without disrupting the technology you have—and the user experiences it already delivers. Investments in new payment types and technology need to be balanced against maintaining existing infrastructure that is critical to clients.

Please join Aite Group and Alacriti, on April 28 at 2:00 p.m. ET for an in-depth discussion hosted by PaymentsSource on strategy development and how to move forward, with a focus on:

  • Use cases most important to your clients, and how to prioritize them with technology in mind
  • Making strategic investments that not only provide short-term solutions but are scalable and flexible long-term
  • How to prioritize introducing new payments types while maintaining support for existing payment types
  • Where to look for cost efficiencies and where to look for payments profitability
  • Obstacles to payments innovation efforts

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2021 FPC Spring Conference

Alacriti’s Payments Practice Lead, Mark Ranta, will be speaking at the 2021 FPC Spring Conference hosted by U.S. Faster Payments Council. Join Mark and other industry thought leaders from Vments, U.S. Bank, Netflix, and Federal Reserve Bank of Minneapolis as they discuss “Smarter Faster Payments,” on April 15 at 2:20 pm ET.

The panel discussion will cover Smart Faster Payment value-added services that can extend the features and functionality of Requests For Payment and Credit Push Payment transactions.

To learn more or to register for the event, please visit U.S. Faster Payments Council’s website.

Payments Modernization Update: What FedNow, Nacha, and TCH Updates Mean to Your Payments Strategy

 

The Clearing House RTPⓇ network is gaining transaction volume. FedNow recently said they are on track to go live in 2023—which is earlier than many expected. Nacha is launching new requirements for ACH. So, what does this mean for your organization’s 2021 plans? And how does this affect payments modernization overall?

In this educational webinar presented by Mercator Advisory Group on March 24, at 2:00 p.m. ET, Sarah Grotta, Director, Debit and Alternative Products Advisory Service at Mercator Advisory Group, and Mark Ranta, CTP Payments Practice Lead at Alacriti, will discuss:

  • The recent speed of change in payments, including real-time payment adoption
  • Payments types FIs plan to add and their IT spend trends
  • Chief concerns reported by executives regarding payment trends
  • Update on market demand for faster payments
  • Payment types at risk of losing market share due to faster payments
  • Security and risk of the RTP and faster payments market
  • Faster payments use cases
  • Forecasts for interoperability of real-time payment networks and cross-border scenarios
  • Next steps to consider on your payments modernization progression

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A Look Ahead: Faster Payments in 2021

 

The world of digital payments rapidly evolved in 2020. The pandemic accelerated the need for faster payments, increasing both consumer demand for alternative payment options and the need for adoption by financial institutions. To illustrate, The Clearing House saw their RTP® network reach grow to over 57% of U.S. DDA account balances in December. The U.S. Faster Payments Council took large steps in addressing the problem of interoperability, which is a huge challenge for real-time payments in the U.S. to reach ubiquity.

In this educational webinar presented by Alacriti on February 25, at 2:00 p.m. ET, Keith Gray, Vice President of Strategic Partnerships for The Clearing House, Reed Luhtanen, Executive Director for U.S. Faster Payments Council, and Mark Ranta, CTP, Payments Practice Lead for Alacriti will discuss:

  • Trends that will define payments in 2021
  • Why your institution should offer real-time payments and the top use cases consumer and business clients expect
  • Common misconceptions about faster payments and real-time payments
  • Where to start and next steps for your real-time payments strategy
  • Answers to commonly asked questions about the safety of faster payments
  • What to do if your existing system does not support faster payments and how to modernize quickly and cost-effectively
  • How to reduce payments friction

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Realizing the Value of Real-Time Payments for Credit Unions

 

The world of payments is rapidly evolving: The Clearing House’s RTP® network is moving closer to its goal of ubiquity, Nacha’s upcoming rule changes will impact Same Day ACH, and consumer demand for faster payments is increasing. Historically, many credit unions have had a decentralized approach to payments, so taking advantage of these changes has proven to be elusive to date—until now.

In this educational webinar presented by NACUSO on December 15, at 2:00 p.m. ET, Keith Gray, Vice President of Strategic Partnerships for The Clearing House, and Mark Ranta, Payments Practice Lead for Alacriti will discuss:

  • The latest updates on real-time payments and common misconceptions
  • The market reality and demand for real-time payments in 2020, and what 2021 will bring
  • An update on the credit union market’s real-time payments adoption
  • Specific use cases for real-time payments improving service for members and why it makes such a huge difference
  • Recommendations on how credit unions can move forward to a 24x7x365 operating model
  • An explanation of the process to get on board so your credit union can bring real-time, innovative services to your members

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Aite Group’s Innovation in Cash Management & Payments Forum

Alacriti is pleased to sponsor Aite Group’s Third Annual Innovation in Cash Management & Payments Forum on Dec. 10-11. Alacriti’s Payments Practice Lead, Mark Ranta, will join Aite’s analysts and other guest speakers as they explore the latest trends and innovations within the cash management and payments industry.

Attend this interactive event to learn more about key trends impacting the financial services industry and recommendations for how to best position your organization for success in today’s evolving industry. The panel of expert speakers will discuss some of the industry’s hottest topics, including payment hubs, digital transformation and APIs, building a fintech ecosystem, the shift toward commercial cards, and the higher level of urgency for integrated receivables capabilities.

To learn more or register for the event, please visit ICMPForum2020.

Alacriti and Glia Partner to Strengthen Financial Institutions’ Digital Customer Service for Payments

Alacriti, a fintech company specializing in payments, today announced that it has partnered with Glia, a leading provider of Digital Customer Service. The partnership enables financial institutions to leverage Alacriti’s payments-focused AI chatbot, Ella, within Glia’s Digital Customer Service platform to help customers and members navigate the digital payments experience.

“Innovative bill payment experiences in emerging channels are becoming essential for superior customer and member service. We are pleased that Glia’s Digital Customer Service platform is now fully integrated with Alacriti’s Ella chatbot,” said Eric Kugle, Senior Director of Strategic Partnerships at Alacriti. “We look forward to helping our clients deliver a seamless, modern digital experience that allows account holders to receive valuable, timely customer support and pay in the channels they prefer, using the payment methods most convenient for them.”

“Leading financial institutions understand that providing an exceptional customer experience, including seamless digital support, is critical for attracting and retaining customers and securing a competitive advantage,” said Dan Michaeli, CEO and co-founder of Glia. “By partnering with Alacriti, we are strengthening the support and guidance banks and credit unions can deliver to customers and members in all aspects of the bill pay and digital payments experience, all while enabling these institutions to save time and gain efficiencies.”

Glia’s Digital Customer Service platform enables financial institutions to meet customers where they are and communicate through whichever methods they prefer, including messaging, video banking and voice, and guide them using CoBrowsing. Through the Glia and Alacriti partnership, financial institutions gain access to a critical feature within the Glia platform— Alacriti’s AI-based conversational chatbot specifically designed to answer bill pay questions and facilitate secure digital payments in customers’ channel of choice. Account holders now have easy access to a wide selection of modern payment channels, methods, and options. They can seamlessly transfer from talking to Ella to a human with full context—no more having to restart the conversation or re-enter information.

Credit unions interested in discussing their digital member service needs can contact the Alacriti or Glia sales teams.

The Digital Member Experience: What to Expect in 2021

The pandemic and the resulting economic conditions has accelerated the pace of credit union digital transformation. However, what can be expected in 2021 when it comes to member engagement and expectations? In this webinar with Alacriti and Glia on November 18, 2:00 p.m. ET, learn:

  • What member experience expectations and trends we can expect in 2021
  • How credit unions can think more holistically about their transformation and digital experiences with a solid fintech ecosystem
  • How the ability to transact and move money impacts member retention with consideration of the acceleration of expectations due to the pandemic
  • Thinking beyond friendly service when it comes to creating a truly valuable member experience

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Alacriti Announces Cloud-Native, End-to-End Solution for Real-Time Payments

Alacriti, a fintech company specializing in payments today announced its Cosmos for RTP solution, powered by the Orbipay Platform. Cosmos for RTP enables banks and credit unions to quickly and seamlessly connect to The Clearing House’s RTP® network and deliver innovative real-time payment services to their customers. Alacriti’s solution allows financial institutions to rapidly leverage the power and convenience of RTP to drive new revenue without the burden of significant infrastructure overhauls or capital investments.

“We are seeing banks and credit unions under more pressure to deliver differentiated customer experiences – like real-time payments – that are a reflection of how today’s businesses and consumers want to bank. Innovative solutions like Alacriti’s Cosmos for RTP enable financial institutions of all sizes to be ahead of the curve in terms of delivering the instant payment services today’s account holders want,” says Erika Baumann, Senior Analyst, Aite Group.

“Consumer and business demand for instant, 24×7, any-to-any payment experiences is here. To compete, financial institutions need to deliver tomorrow’s experiences, today,” said Manish Gurukula, CEO of Alacriti. “At Alacriti, we’re committed to providing advanced solutions that help financial institutions quickly adapt to customer expectations, business needs, and regulatory changes without the time, expense, and complexity of overhauling their legacy payment infrastructures.”

Cosmos’ cloud-native, microservices-based architecture is built for speed, responsiveness, and reliability. The end-to-end solution features ISO 20022 native services, open APIs, integrated fraud detection and monitoring, and connectivity to The Clearing House’s RTP network. Orbipay Cosmos empowers financial institutions to rapidly and cost-effectively deliver the faster payment experiences their customers demand, while providing a future-proof platform for innovation.

For more information, visit www.alacriti.com/orbipay-real-time-payments.

 

Faster Payments: What it Means for Credit Unions

The world of payments is getting faster, and for many market participants, that means now is the time to start the journey to payments modernization. Aite and Alacriti are joining forces to share their thoughts, experiences, and insights on payments modernization with a tailored webinar for credit unions. By looking at the unique position credit unions occupy in the financial services ecosystem and addressing their specific concerns and potential hurdles standing in their way, we’ll set the guiding light to help bring the value of faster payments to their members.

Please join Aite Group and Alacriti on October 29 at 2:00 p.m. ET for an in-depth discussion on unlocking the value of faster payments. In this webinar we will discuss:

  • Highlights from Aite’s most recent report, Faster Payments for Community Banks and Credit Unions: Market Overview
  • An overview of real-time payments use cases already in the market today
  • What real-time payments means for credit unions

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Alacriti Partners with The Clearing House to Drive Faster Payments Innovation

Alacriti, a fintech company specializing in digital payments, today announced it is partnering with The Clearing House in order to help foster real-time payments adoption across the banking and credit union markets. Alacriti provides a cloud-native platform for faster payments innovation, enabling both banks and credit unions to securely access the RTP network and rapidly deliver new products and services to their retail and corporate customers.

The RTP network, developed by The Clearing House, is the first new payments infrastructure built in the U.S. in more than 40 years and is empowering financial institutions and businesses to implement innovative, value-added use cases for faster payments. The RTP network gives the banking industry a modern platform for 24/7 domestic real-time payments, complete with rich data capabilities and immediate payment confirmation. The network enables instantaneous settlement and availability, so funds can be used or withdrawn as cash within seconds.

Avidia Bank, a $2 billion mutual community bank headquartered in Hudson, MA is working with Alacriti to help drive the market for real-time payments. “At Avidia we are constantly looking forward to what’s next and what’s differentiated to stay ahead of where the market is going. Working with progressive fintech players like Alacriti to quickly deliver real-time payment services on the RTP network is key to that end,” said Bob Conery, Chief Operating Officer, at Avidia.

“We’re committed to providing advanced cloud-native solutions that help financial institutions of all sizes accelerate their connection to the RTP network without needing to make expensive technology investments,” said Carl Robinson, Senior Vice President at Alacriti. “As the real-time payments market evolves, our goal is to help banks, community banks, and credit unions drive new revenue by delivering innovative faster payment services to their customers”.

“We are excited that Alacriti will be joining the growing number of technology firms who can bring real-time payments via the RTP network to banks and credit unions,” said Keith Gray, Vice President of Strategic Partnerships at The Clearing House. “We look forward to working with Alacriti to provide access to the RTP network to financial institutions of all sizes.”

For more information, visit www.alacriti.com/orbipay-real-time-payments.

Webinar: How Digital Innovation is Reshaping Payments in the Insurance Industry

 

In every industry, digital technologies have changed the way consumers connect and engage with businesses. The insurance industry is no exception. The rise of self-service and “always on” culture has changed everything, with companies like Amazon and Uber leading the charge. As a result, today’s consumers expect the same digital experience with their insurance provider that they enjoy with top technology brands—from paying and managing their policy to receiving claim payouts digitally.

Fueled further by the effects of COVID-19, insurers are seeing rapid adoption of digital technologies with an unprecedented demand for digital connectivity between them and policyholders.

Please join the Aite Group and Alacriti on September 29 at 2:00 p.m. ET for a panel discussion on how insurers can leverage digital innovation to:

  • Simplify accounts receivable and accounts payable processes
  • Deliver operational agility
  • Provide an exceptional experience for policyholders

 

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Going Beyond the Glass: Capture More Bill Pay Revenue with an Expanded Channel Strategy

It goes without saying—with 2020 events, credit unions need to grow their revenue where they can. The value of meeting your members where they want to pay with how they want to pay goes beyond revenue. Offering convenience and flexibility around the payment channels your members use beyond simple online capability, leading to increased loyalty and retention. As an added bonus, it increases the likelihood you’ll get paid. Other pleasant side effects include your credit union remaining competitive, reduced costs, and stimulating cash flow.

Join the discussion on Wednesday, August 26th at 2:00 p.m. ET where we will explore how you can quickly and effectively meet your members where they want beyond just traditional channels, expanding your revenue opportunities while seamlessly integrating with your existing infrastructure. During this 30 minute webinar we will cover:

  • Natural Language Chatbots
  • The Text2Pay Opportunity
  • Mobile as a primary interaction channel
  • Cash to Digital
  • The Revenue opportunity of Digital Disbursements