The self-service portal enables your customers to make one-time guest payments, or quickly sign up and make enrolled payments. Customers can also schedule and manage payments, view statements, and enroll in paperless billing.
The portal can be customized to match your organization’s branding and features can be tailored to your needs.
The portal is designed and optimized for mobile use.
Easy to Use Customer Care Portal
The customer care portal enables your customer service staff to access profiles, view payment history, schedule and manage payments on behalf of customers, view reports, and perform other day-to-day customer service tasks.
Customers can make payments without enrolling in an online portal.
Customers can easily add and manage funding sources.
Customers have the ability to cancel or edit payments and view payment history.
Customers can easily setup automatic payments online.
Offer paperless billing and enable your customers to access statements electronically.
Send automated friendly reminders to your customers about upcoming due dates, payment confirmations, etc.
Easily link multiple accounts into a single view.
Access account information and payment history, make payments on behalf of customers, and perform other customer service tasks.
Generate comprehensive reports on payments processed, returns received, fee and settlement details, enrollment information, and more. Reports can be downloaded in multiple file formats.
“The team at Alacriti took the time to understand our specific business needs and provided a custom payment processing solution. Their staff was knowledgeable, friendly and supportive during implementation and continue to provide top notch customer service. We highly recommend them!”
President at Tri-State Credit Corporation