OrbiPay is a comprehensive electronic bill presentment and payment (EBPP) solution that enables your customers to view statements digitally and make payments using their preferred channel.
The self-service portal enables your customers to make one-time guest payments, or quickly sign up and make enrolled payments. Customers can also schedule and manage payments, view statements, and enroll in paperless billing.
The portal can be customized to match your organization’s branding and features can be tailored to your needs.
The portal is designed and optimized for mobile use.
The customer care portal enables your customer service staff to access profiles, view payment history, schedule and manage payments on behalf of customers, view reports, and perform other day-to-day customer service tasks.
“Alacriti IVR and Simple Web payment solutions have helped us automate hundreds of manual loan payment postings each month. Ongoing communications help us stay up to date on new features and functionality, service remains personal, and from the time of implementation they have always been extremely accommodating to tailor to our specific requests.”