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Bill Payments Made Simple
Customer satisfaction is a cornerstone of the auto industry. As your customers seek self-service capabilities to manage their loans, providing an outstanding billing and payments experience is key to improving customer satisfaction and retention.
OrbiPay, an electronic bill presentment and payment solution (EBPP), can help you provide your customers the flexibility and convenience of making payments anywhere, any way, and anytime. Borrowers have the option to pay through a variety of channels using their preferred payment method, giving them complete control over the payments process. Features such as AutoPay can even help improve cash flow and reduce delinquency.
Allow customers to make additional payments toward their principal.
Help prevent missed due dates by providing customers with convenient and flexible AutoPay and recurring payment billing options.
Allow customers to skip a payment for a fee.
“Before choosing Alacriti, we looked at their competitors first and we found them to be head and shoulders above the rest. Their commitment to the latest technology, together with their excellent customer service, has made our partnership thrive. We look forward to working with them for many years to come.”