12 Mar 2024 Blog ACH Modernization: Insights from the Experts This blog discusses the significance of modernizing ACH systems in the realm of payments, highlighting insights from the Q&A session of a webinar featuring industry experts Alex Romeo from Federal Reserve Financial Services and Paul Steinbrecher from Alacriti.
07 Mar 2024 Articles & Trend Reports The Future of ACH: Modernization Efforts and Their Impact Explore the ongoing changes and future breakthroughs in ACH.
06 Mar 2024 Webinar Instant Payments: Operational Challenges and Fraud Strategies for Credit Unions Discover how credit unions can operationalize real-time payments and combat fraud effectively.
05 Mar 2024 Webinar Integrating Instant Payments: An Operational Perspective Uncover how to operationalize instant payments.
20 Feb 2024 Success Stories Florida Credit Union Chooses Payments Platform with Real-Time Core Integration More convenience for members with real-time integration to core and digital banking.
19 Feb 2024 Articles & Trend Reports Maximizing Real-Time Payments: A FedNow Playbook for Community Banks Discover how community banks can harness the power of the FedNow Service.
14 Feb 2024 Success Stories Alabama Credit Union Chooses Payments Platform with Real-Time Core Integration Saves money on fees while improving the member experience.
13 Feb 2024 Blog The FedNow Service: Community Bank Executive Questions Answered In this blog, we tackle critical questions raised by community bank executives during a recent ICBA-hosted webinar regarding instant payments. Gain valuable insight on the FedNow service’s integration, customer impact, and fraud mitigation strategies.
01 Feb 2024 Blog Decoding the FedNow Service for Community Banks This blog highlights insights and common community bank questions from the ICBA webinar, FedNow in Focus: Maximizing Real-Time Payments for Community Banks, featuring Siobhán O’Malley, National Account Program Manager at Federal Reserve Financial Services, and Mark Majeske.
30 Jan 2024 Webinar Payments in 2024: What You Need to Know New year, new payments trends. Watch our latest webinar for a look at what's to come in 2024.
24 Jan 2024 Articles & Trend Reports Unlocking Real-Time Payments Strategy and Technology Insights on latest real-time payments strategies.
16 Jan 2024 Blog The Future of Real-Time Payments in Banking Explore the evolution of real-time payments, aligning with modern expectations for immediacy and efficiency. Gain insights from industry experts Jim Colassano (The Clearing House), Jim Maimone (Citizens Bank), and Mark Majeske (Alacriti).
16 Jan 2024 Blog Fednow Guide for Banks and Credit Unions What is FedNow? How does it work?
15 Jan 2024 Blog How the Evolution of EBPP Affects Credit Unions This blog provides insights into current opportunities, trends, and future prospects in the world of Electronic Bill Presentment and Payment (EBPP) for credit unions.
10 Jan 2024 Articles & Trend Reports Checklist: What Banks Should Look for in a Payments Fintech Partner A good payments fintech partner can help banks meet their goals.
08 Jan 2024 Blog Understanding the Complexities of EBPP: A Q&A Session with Stuart Bain This blog features a Q&A of NACUSO's recent webinar, "The Evolution and Opportunities of EBPP for Credit Unions.” Dive into insights on changing bill payment patterns, revenue avenues, fraud mitigation, and the impact of real-time payments.
03 Jan 2024 Articles & Trend Reports Real-Time Payments for SMBs and Corporates Insights and results from a recent survey.
03 Jan 2024 Blog The Surge in Popularity of Real-Time Payments in SMB and Corporate Markets There’s been a recent shift in the demand for real-time payments in small and medium-sized businesses, as well as corporates. In this blog, we explore how this has been affecting the fintech industry.
15 Dec 2023 Blog Payments Hub Solutions: A Guide for Financial Institutions Explore the transformative power of payment hubs for financial institutions. Streamline operations, enhance efficiency, and elevate customer experiences with centralized payment solutions.
12 Dec 2023 Articles & Trend Reports Checklist: What Credit Unions Should Look for in a Payments Fintech Partner. How Alacriti Scores. Find out why credit unions should choose Alacriti and Orbipay EBPP.
08 Dec 2023 Webinar 2024 Payments Landscape: Strategies for Loan Payment Success Delve into the latest in loan payment behaviors, modernization, and more.
07 Dec 2023 Webinar Faster Payments: How to Prepare Your Fraud Management Program Ensuring your fraud program is prepared for faster payments is critical.
05 Dec 2023 Webinar Instant Payments: A Year in Review and What’s Next in 2024 It's been a big year for instant payments. But where does it go from here?
30 Nov 2023 Blog What Are Payment Rails? When a payment is initiated online or at the point of sale, payment rails transmit instructions between relevant parties. Our blog examines four U.S. payment rails—ACH, card networks, RTP® network, and FedNow® Service.
22 Nov 2023 Articles & Trend Reports The Evolution and Opportunities of EBPP for Credit Unions Insights on crucial aspects of an EBPP solution.
15 Nov 2023 Blog Unraveling the Future of FedNow for Credit Unions Explore the evolution of real-time payments with insights from experts. Learn about FedNow® Service’s fraud mitigation tools, charges for expedited payments, and the focus on domestic transactions.
09 Nov 2023 Webinar Advancing into the Future: An Exploration of ACH Modernization ACH continues to evolve and remain a key payment network.
07 Nov 2023 Articles & Trend Reports Checklist: What Credit Unions Should Look for in a Payments Fintech Partner Our downloadable checklist makes it easy.
01 Nov 2023 Podcast Episode 12: Modernizing Payments: Speed, Security, and the Future Dive into payment insights with Marcia Klingensmith, CEO of FinTech Consulting. From "skip-a-pay" to instant transactions & future cloud-based payment services, explore the evolution of payments today.
26 Oct 2023 Blog Unveiling the Future of Payments: A Credit Union Perspective on Instant Payments In today's digital age, credit unions are navigating the shift towards instant payments. Industry experts and credit unions dispel myths and discuss how real-time payments position credit unions at the forefront of this evolution.
24 Oct 2023 Brochures Solutions Overview® Our solutions empower our customers to deliver innovative digital payment experiences that today’s consumer and commercial members demand. In addition to driving modern and frictionless digital payment experiences, our partners benefit from faster time to market and continuous innovation on a proven platform.
24 Oct 2023 Webinar FedNow in Focus: Maximizing Real-Time Payments for Community Banks How do real-time payments fit into your payment strategy.
16 Oct 2023 Articles & Trend Reports The FedNow Service Is Coming: Is Your Credit Union Ready? From use cases to ROI, there is a lot for credit unions to consider before connecting to the FedNow® Service.
04 Oct 2023 Articles & Trend Reports Instant Payments: A Credit Union Perspective Credit unions: the future of payments is here.
26 Sep 2023 Webinar Unlocking Real-Time Payments Strategy and Technology The latest findings on the evolving payments landscape.
18 Sep 2023 Blog Meeting Consumer Demand: Real-Time Payments Use Cases Unlock a world of convenience and security for consumers through real-time payments. Explore how financial institutions can attract and retain customers by leveraging the use cases.
12 Sep 2023 Blog Instant Payments: Market Survey (Infographic) Take a look at the latest result for the survey.
06 Sep 2023 Articles & Trend Reports Payments Hub Comparison Template: How to Evaluate Vendors Checklist of important factors to consider.
30 Aug 2023 Blog Real-Time Payments: Practical Use Cases Driving Growth in Financial Institutions Discover the impact of real-time payments in financial institutions. Understand challenges, learn from compelling use cases, and drive growth, value, and customer retention through this innovative technology.
30 Aug 2023 Blog Biller Solutions: The Difference Easy Bill Payments Make Uncover the power of Electronic Bill Presentment and Payment in revolutionizing the billing processes. This blog provides insights into EBPP integration, advantages, and how to choose the optimal solution to enhance efficiency.
17 Aug 2023 Articles & Trend Reports Making the (Use) Case for Faster Payments Financial institutions are winning with instant payments.
16 Aug 2023 Success Stories Veridian Credit Union Among the First To Connect to the FedNow® Service Enables both Payments Hub and EBPP for a real-time member experience
14 Aug 2023 Blog Business Use Cases: The Promise of Real-Time Payments Explore the transformative potential of real-time payments for financial institutions and businesses. With improved efficiency, enhanced security, and competitive advantage, see how the benefits shape the financial landscape.
09 Aug 2023 Blog Elevating Digital Banking: The Power of Bill Pay in Credit Unions Discover how credit unions can elevate member satisfaction and retention by repositioning bill pay at the heart of their digital experience. Learn about strategies for enhancing visibility, offering diverse features, and using modern solutions.
08 Aug 2023 Blog Demystifying the Top 5 Misconceptions about the FedNow Service Explore the FedNow Service and its potential impact on credit unions through a recent webinar debunking top misconceptions. This blog offers insights and discusses five misunderstandings to aid in financial institution decision-making.
07 Aug 2023 Webinar The Evolution and Opportunities of EBPP for Credit Unions Explore the history and future of EBPP and offers insight into its most important aspects.
02 Aug 2023 Articles & Trend Reports The Sky’s the Limit: How Financial Institutions, Businesses, and Consumers Can Leverage Real-Time Payments to Add Value, Convenience, and New Streams of Revenue Understand the value of real-time payments: use cases for consumers, businesses, and financial institutions.
31 Jul 2023 Blog 11 Things You Wanted to Ask About the FedNow Service Discover all things FedNow, the newest real-time payment system in the U.S. Explore the benefits, fees, replacing Fedwire, maximum limits, and how to connect. Read this blog to prepare for the upcoming launch.
26 Jul 2023 Articles & Trend Reports Unlocking the Growth Potential: The ROI of Real-Time Payments Real-time payments are on the rise. Discover the ROI and growth potential it offers.
18 Jul 2023 Blog The Importance of Digital Customer Service in Banking to Businesses Digital customer service is vital for businesses in today's tech-savvy world. Discover how financial institutions can leverage online services to meet the demands of customers, improve customer retention, and increase revenue.
17 Jul 2023 Webinar The FedNow Service is Coming: Is Your Credit Union Ready? Get insights, strategies, and actionable steps to ensure your credit union is ready for the FedNow Service
12 Jul 2023 Articles & Trend Reports Repositioning Bill Pay at the Center of the Credit Union Digital Experience CUs must prioritize the digital experience to stay competitive and relevant in today's market.
07 Jul 2023 Webinar Instant Payments: A Credit Union Perspective Discover the impact of instant payments on credit unions.
28 Jun 2023 Blog Faster Payments: The Benefits to Businesses In today's digital age, faster payments transform financial operations. In this blog, we discuss how their positive impact on cash flow, customer satisfaction, and efficiency allow businesses to remain competitive
19 Jun 2023 Articles & Trend Reports The Future of Payments Report: Banking Executive Survey Banking executives' outlook on future of payments including real-time payments
06 Jun 2023 Blog Maximizing Bill Payments with EBPP Learn about the advantages of EBPP solutions, including convenience, billing data access, diverse payment options, and quick posting. This blog explores Orbipay EBPP, Alacriti's customizable billing and payment solution.
24 May 2023 Articles & Trend Reports Consumer Bill Payments in 2022: Trends Report Explore our key findings in our latest trends report.
22 May 2023 Webinar Making the (Use) Case for Faster Payments Find out how FIs are winning with instant payments.
17 May 2023 Articles & Trend Reports Top 10 Misconceptions about the FedNow Service Don't let misconceptions about the FedNow Service deter you from connecting.
11 May 2023 Blog How Gen Z Pays Their Bills Zoomers want a modern payment experience that is quick, easy, and convenient. In this blog, we’ll discuss their payment preferences and how businesses and financial institutions can provide a modern payment experience that meets their needs.
03 May 2023 Blog Instant Payments Fraud: Market Survey (Infographic) Find out what fraud and real-time payments concerns keep financial institutions up at night.
01 May 2023 Podcast Episode 11: EBPP EBPP is a holistic approach to presenting electronic bills and accepting digital payments from consumers. In this episode, we discuss the history of EBPP and its evolution.
29 Apr 2023 Webinar Repositioning Bill Pay at the Center of the Credit Union Digital Experience Learn about the current trends shaping the banking and bill payment experience.
20 Apr 2023 Podcast Episode 10: Top 7 Questions Credit Unions have about Funding Agents There are many questions surrounding how credit unions can leverage funding agents for real-time payments. In this episode, we discuss Corporate One’s partnership with Alacriti and dive deeper into the function and benefits of funding agents.
10 Apr 2023 Articles & Trend Reports Navigating Fraud in the World of Instant Payments: Strategies for Success Learn about the current and future state of fraud in the instant payments landscape.
27 Mar 2023 Blog What are Embedded Payments? Embedded payments are the fuel that will make your digital transformation journey possible. This blog provides a brief overview of what embedded payments are.
22 Mar 2023 Articles & Trend Reports Payments in 2023: What You Need to Know Payments should be a priority in 2023. Discover what needs to happen for FIs...
14 Mar 2023 Blog A Quick Run-Down on Real-Time Payments and Liquidity Management With real-time payments becoming ubiquitous, many credit unions have decided to move forward with adoption. This blog discusses the decision to use a funding agent or correspondent partner.
13 Mar 2023 Webinar Top 10 Misconceptions about the FedNow Service Say goodbye to your misconceptions about the FedNow Service!
08 Mar 2023 Blog Busting 5 Common EBPP Myths Electronic bill presentment and payments (EBPP) is a wide-reaching discipline that encompasses everything from mobile payments to debit cards. Our blog busts five common EBPP myths to give a better understanding of how it all works.
03 Mar 2023 Webinar Navigating Fraud in the World of Instant Payments: Strategies for Success As payment technology advances, so does the need for effective fraud prevention strategies.
27 Feb 2023 Articles & Trend Reports FedNow Service: What’s Coming in 2023 Find out how community banks can prepare for faster payments.
21 Feb 2023 Blog Instant Payments Market Survey (Infographic) Take a look at our survey results from the American Banker webinar.
16 Feb 2023 Blog 5 Common Cloud Security Myths A common concern about cloud-based systems is that they are prone to security vulnerabilities. However, in reality, the cloud mitigates many security risks. Here are 5 common misconceptions about cloud security.
16 Feb 2023 Blog What Are Integrated Payments? When you hear the term ‘payments modernization’, you are also most likely hearing the term ‘integrated payments.’ In this blog, we explain what integrated payments mean.
13 Feb 2023 Blog What is EBPP? What does the term EBPP mean? This blog provides a high-level overview of the major components, features, and functionality of an electronic bill presentment and payments (EBPP) solution.
08 Feb 2023 Blog The Rules and Regulations of Online Payments Accepting online payments means that businesses are subject to regulations from various entities. Here’s an overview of rules pertaining to Nacha, the card networks, PCI DSS, and Know Your Customer (KYC).
07 Feb 2023 Articles & Trend Reports Real-Time Payments Funding Agents 101 What you should know about using funding agents to connect to real-time payment rails.
03 Feb 2023 Blog Why is AWS a Good Choice for a Cloud Provider? With a number of cloud providers to choose from, Alacriti chose to work with AWS Cloud. Here’s why.
01 Feb 2023 Blog Faster Payments Are Set to Revolutionize Modern Digital Payments When it comes to payments modernization, how does it fit into an overall seamless digital banking experience? This blog highlights the importance of ease of use and instant gratification in the user’s banking experience.
31 Jan 2023 Blog 3 Things to Know about Payments Modernization and Digital Banking A modern payments solution and a seamless user experience are key differentiators in allowing credit unions to remain competitive. Here are 3 things to know to provide an overall great digital banking experience.
25 Jan 2023 Blog Bill Payments: Helping Small Businesses Think Big For small businesses that rely on income from bill payments, an electronic bill presentment and payment (EBPP) solution can help keep the revenue flowing. Here are five ways EBPP can help small businesses think big.
24 Jan 2023 Webinar Payments in 2023: What You Need to Know 2023 will be an important year for payments. Take a look at what’s to come.
19 Jan 2023 Blog Full Coverage EBPP for Auto Insurance Auto insurance premiums are among the most predictable bill payments in consumers’ lives. A forward-thinking EBPP solution can deliver a seamless experience and help prevent the negative impacts of missed auto insurance payments.
16 Jan 2023 Blog What Are Digital Disbursements? Digital disbursements have emerged as a user-friendly alternative to paper checks for B2C payouts. What are digital disbursements? Our blog shares four things to know.
11 Jan 2023 Articles & Trend Reports Aite Matrix: Payment Hub Vendors Alacriti is featured in Aite-Novarica's report.
03 Jan 2023 Podcast Episode 9: The Importance of Modern Payments in Digital Banking with Jeff Bucher When it comes to payments modernization, how does it fit into an overall seamless digital banking experience? In this episode, we dive into Alacriti’s partnership with Alkami and discuss the importance of ease of use and instant gratification in the user’s banking experience, especially when it comes to real-time payments.
19 Dec 2022 Webinar Connect to FedNow with our Early Adopter Program Learn about the program and get answers to your real-time payment questions
15 Dec 2022 Blog Payment Trends During the 2022 Holiday Season There is speculation about how this year’s events will affect the traditional economic impact of this time of year. Here are the payment trends we expect for retail, e-commerce, and more.
14 Dec 2022 Blog Real-Time Payments Are Ubiquitous: Is Your Business Ready to Accept Real-Time Payments? As instant payments grow, so does the risk of fraud. This blog discusses what financial institutions can do to mitigate real-time payments fraud.
12 Dec 2022 Blog Skip-a-Pay for the Holidays The holiday season is upon us and retailers are anticipating an increase in sales. For certain customers, this is also the time of year when billers’ skip-a-payment options can be helpful. Read all about it in our blog.
05 Dec 2022 Articles & Trend Reports Building Blocks for Success in US Real-Time Payments The US has a fantastic opportunity to learn from the success of others, and take a shortcut to success.
28 Nov 2022 Webinar FedNow Service: What’s Coming in 2023 Community banks hear directly from FedNow and ask any questions you may have.
25 Nov 2022 Blog Help for the Holidays—from Chatbots The holiday season can be hectic for call centers at financial institutions but chatbots can be integral to managing the call volume. In this blog, we spoke with Jenn Markus, Glia’s Director of Technology Partnerships on this topic.
22 Nov 2022 Webinar Real-Time Payments Funding Agents 101 Find out what CUs should know about using funding agents to connect to real-time payment rails.
14 Nov 2022 Articles & Trend Reports Real-Time Payments: How to Monetize and Stay Competitive How can financial institutions both optimize and monetize instant payments?
08 Nov 2022 Blog "Payment Services Hub": What it Means Today Historically, payment systems were introduced one at a time as payment methods became available. Since then, they have expanded to include new real-time payment rails. This blog discusses how payment service hubs differ today.
06 Nov 2022 Webinar Fraud Prevention in a World of Instant Payments As real-time payments gain popularity in the market, fraud prevention is a top consideration for financial institutions.
02 Nov 2022 Blog 5 Cloud Migration Challenges Consulting Services Can Help With From a security, cost, and efficiency standpoint, migration to the cloud makes a lot of sense. However, it can be a complicated undertaking. Here are five challenges Alacriti Consulting can help you with.
26 Oct 2022 Blog ISO 20022: Why After Almost 2 Decades it’s More Important than Ever ISO 20022 is used by payment systems in over 70 countries. In this blog, discover its benefits and learn what it means for the U.S. market.
19 Oct 2022 Blog 3 Reasons Why You Need to Offer Pay by Text—Now A key element in accelerating receivables is to make it as easy and convenient as possible for customers or members to pay their bills. Pay by Text can deliver a bill payment experience that’s quick, convenient, and personalized.
17 Oct 2022 Articles & Trend Reports RTP 2.0: Adding Value With Payment Origination & Innovation Learn about the upcoming RTP network advances.
11 Oct 2022 Blog 3 Things to Know About FedNow, Now In a recent CUInsight hosted webinar, credit unions had the opportunity to ask questions regarding FedNow Service's upcoming launch in 2023. Here are 3 things that were discussed that you should know.
29 Sep 2022 Webinar Real-Time Payments: How to Monetize and Stay Competitive Real-time payments are here. So what are the next steps?
27 Sep 2022 Blog What Are Real-Time Payments? Real-Time Payments or “RTP'' refers to payment rails (platforms or networks via which payments are made) that share a few characteristics. This blog highlights the different networks, common questions, and more.
20 Sep 2022 Articles & Trend Reports FedNow Service 2023: Your Questions Answered Credit Unions have been waiting for the FedNow Service to launch to implement real-time payments.
13 Sep 2022 Blog A Crash Course in Faster Payments Faster payments is an umbrella term for the various systems that support the move toward quicker, on-demand payments. This blog discusses four of the major systems that have evolved in support of faster payments.
07 Sep 2022 Blog 6 Leading Use Cases for Push to Card (Infographic) Here, we look at 6 of the leading use cases for Visa Direct's card-based push payments.
23 Aug 2022 Podcast Episode 8: A New Era in Cross-Border Faster Payments Listen to Mark Majeske weighs in on cross-border faster payments today and tomorrow.
15 Aug 2022 Blog Perspectives on BNPL by Generation How do different generations feel about BNPL? When did it rise, and how will it adapt to older generations?
12 Aug 2022 Webinar RTP 2.0: Adding Value With Payment Origination & Innovation Learn what new features and functionality will be available on the TCH RTP network and more.
09 Aug 2022 Articles & Trend Reports Card Based Faster Payments in Today’s Digital Economy Visa Direct makes faster payments more accessible, closing the gaps left by other payment rails.
02 Aug 2022 Webinar FedNow Service 2023: Your Questions Answered An opportunity to hear directly from FedNow and get your questions answered.
26 Jul 2022 Blog Zoomers: How Much Do They Value Real-Time Payments? How does Gen Z feel about real-time payments? What are the general perks of RTP, and how has COVID shaped this generation’s feelings about it?
20 Jul 2022 Blog Zoomers: Traditional Financial Institutions Vs. Neobanks How does Gen Z feel about neobanking? Neobanking matches the speed of Gen Z whereas traditional financial institutions are unable to keep up.
11 Jul 2022 Articles & Trend Reports Payments Modernization: What Does It Really Mean? Learn about the challenges with payments modernization and orchestration, and why some financial institutions are struggling to compete.
06 Jul 2022 Articles & Trend Reports Why Banks and Credit Unions Need Multiple Real-Time Payments Options Learn why it is key for FIs to access rails through a unified payments hub.
05 Jul 2022 Webinar Card-Based Faster Payments in Today’s Digital Economy Learn how Visa Direct can help FIs address the dramatic rise in faster payments.
29 Jun 2022 Articles & Trend Reports Guide: Preparing for Real-Time Payments There is little doubt that the need to offer real-time payment capabilities is imperative.
21 Jun 2022 Articles & Trend Reports The Growth of RTP and the Potential of Request for Payment Learn about the new application possibilities of RfP and how FIs can use them to their advantage.
14 Jun 2022 Blog How Do the Underbanked Pay Their Bills? Not all consumers have traditional banking relationships. When the unbanked and underbanked need to pay their bills, businesses must offer payment methods (cash, prepaid debit) and channels (kiosk, walk-in) that meet their needs.
08 Jun 2022 Blog Real-Time Payments Without Borders In April 2022, EBA Clearing, SWIFT, and The Clearing House announced their plan to launch a pilot service for immediate cross-border payments. Here’s why that’s huge for payments.
06 Jun 2022 Blog Accepting Online Donations: 4 Things to Know Online donations are an important part of charitable gift giving and accepting these payments might be possible with existing solutions like EBPP. Here are four things to know about accepting online donations.
03 Jun 2022 Blog Alacriti Insurance Series Part II: How AI Can Help Your CX A chatbot can help insurance companies decrease the volume of calls to their call centers and also improve the policyholder experience.
02 Jun 2022 Blog Alacriti Insurance Series Part I: Accelerate Payment Receivables Current events have made it more necessary than ever before for insurance companies to partner with modern fintechs.
01 Jun 2022 Blog Increasing Autopay Adoption and the Remarkable Results of Repetition The Marketing Rule of Seven helps billers increase autopay adoption. This powerful rule stipulates reaching and positively impacting people at least seven times, in as many ways possible, to elicit autopay enrollment action.
31 May 2022 Blog Faster Payments: Are You Ready? Bill payments have been identified as one of four use cases that could benefit the most from faster payments. Get ready to reap the rewards by offering a wide variety of new ways to pay in terms of payment channels and methods.
23 May 2022 Articles & Trend Reports RTP vs. FedNow: Is There a Wrong Choice? With both rails as viable options, it begs the question, ‘which one is better?’
18 May 2022 Webinar Payments Modernization: What Does It Really Mean? FIs need to deliver tomorrow’s experiences, today with faster payment solutions.
17 May 2022 Podcast Episode 7: Maximizing Digital Customer Experience with the Zoomer Generation When it comes to any generation, having a great customer experience is a must. How can that be done in a way that Zoomers would appreciate? In this episode, we look at how financial institutions can address the needs of their customers or members.
11 May 2022 Blog AI and Customer Service by the Numbers (Infographic) Here is a look at what AI in customer service means to tomorrow’s competitive landscape.
05 May 2022 Blog The Metaverse and Payments: 5 New Developments What is a metaverse? Big businesses are embracing this growing concept, which is becoming more important. This blog discusses five interesting news pieces about the metaverse as it relates to payments.
28 Apr 2022 Blog What is Payments Orchestration? The words 'payments orchestration' appears to be all over the place, but what exactly does it mean? In this blog, we'll look at the journey of orchestration and how it handles a payment's whole end-to-end lifecycle.
19 Apr 2022 Success Stories Greater Nevada Credit Union Brings New Payment Experience to Their Members Learn how GNCU was able to reduce their call volume by 61%.
12 Apr 2022 Webinar The Growth of RTP and the Potential of Request for Payment Learn how RfP capability is enabling a range of new use cases and opportunities for financial institutions.
11 Apr 2022 Articles & Trend Reports Banking on Gen Z Learn how FIs can stand out from challenger banks with Gen Z.
01 Apr 2022 Webinar RTP vs. FedNow: Is There a Wrong Choice? Learn how the FedNow Service and the RTP network should fit into your payments strategy.
28 Mar 2022 Blog Real-Time Everything In banking and payments, innovation is on the horizon. In fact, the foundation for a real-time ecosystem is rapidly taking form.
24 Mar 2022 Blog Everyday Automation: How Voice Payments Are Being Heard Our voices are becoming more powerful than ever thanks to advancements in AI, NLP, intelligent personal assistants, and smart home devices. Learn how voice commands can automate everyday tasks like making on-time bill payments.
22 Mar 2022 Blog The Fastest Route to Faster Payments Success The road to faster payments doesn’t have to be a multi-year journey to the starting line. One use case, in particular, could be the fastest route to realizing the promise of faster payment’s potential disruption opportunity.
16 Mar 2022 Blog Billing and Payments for Credit Unions: 7 Questions to Consider Credit Unions offer financial products with favorable terms and interest rates, including loans. Learn what credit unions should consider in an electronic bill presentment and payment solution (EBPP) for servicing these loans.
15 Mar 2022 Articles & Trend Reports Payments in 2022: What You Need to Know Two themes, in particular, are being discussed at every bank—cloud and real-time payments.
09 Mar 2022 Articles & Trend Reports Off the Shelf Integration with Your Core Banking System Why it’s Essential for Payments Modernization.
03 Mar 2022 Articles & Trend Reports Credit Unions: Growing with Small Businesses Through Payments Learn how CUs can win by educating small business clients on how to use payments technology to their advantage.
01 Mar 2022 Webinar Banking on Gen Z Learn how can traditional institutions stand out from challenger banks with this critical generation.
23 Feb 2022 Blog Payment Services Hub Explained Depending on who you're talking to and what era of payments history you're looking at, "payments hub" might mean several things. In this blog, we'll look at what today’s payments hub has to offer and how FI’s can benefit from it.
14 Feb 2022 Articles & Trend Reports Checklist: What Banks Should Look for in a Payments Fintech Partner, How Alacriti Scores Find out if Orbipay EBPP can help you meet your billing and payment goals.
08 Feb 2022 Blog Working Together: Financial Institutions and Fintech Partners Working with a fintech partner can help financial institutions deliver new solutions without building them in-house. Learn how fintech partners and financial institutions can work together to develop solutions more efficiently.
04 Feb 2022 Podcast Episode 6: Transforming Payments with Request for Pay (RfP) Request for Pay (RfP) feature has the potential to transform the bill payment market as real-time payments become more prevalent. We look at what you need to know about RfP and how real-time payments are changing in this episode.
01 Feb 2022 Blog How Credit Unions Can Turn Indirect One-and-Done Members Into Direct Members Credit unions with extensive and innovative EBPP capabilities have a major opportunity to grow member relationships. Converting indirect, one-and-done members into long-term, direct members.
28 Jan 2022 Blog Offering More Payment Channels Improves the Customer Experience Offering convenience and flexibility around the payment channels your customers use enhances their experience, which leads to increased loyalty and retention, plus increases the likelihood you’ll get paid.
25 Jan 2022 Webinar Payments in 2022: What You Need to Know Celent and Alacriti discuss what 2022 has in store for payments.
19 Jan 2022 Blog 5 Benefits of Card Account Updater for Bill Payments Due to lost and stolen cards, expiration date changes, and mass reissuance, payment card information changes often. A credit card updater can assist prevent missed bill payments due to outdated credit card and debit card data.
17 Jan 2022 Blog The Hitchhiker’s Guide to EBPP (Infographic) Consumers always appreciate a convenient way to pay their bills. An electronic bill presentment and payment (EBPP) solution can get your business on the right path. Read our hitchhiker’s guide and download the infographic.
12 Jan 2022 Blog Paper or Electronic Billing: What’s Your Preference? While businesses may benefit from eliminating paper bills, some customers still depend on them. By having the right incentives, your organization can support a permanent move toward electronic bill presentment and payments (EBPP).
10 Jan 2022 Blog Payments and the Internet of Things (IoT) Consumers expect payments to work seamlessly with their connected devices as the Internet of Things (IoT) has evolved rapidly. In our blog, you'll find examples of the IoT in action, as well as what it implies for payments.
07 Jan 2022 Blog Educating Consumers on Real-Time Payments Fraud Risks When it comes to payments, fraud is always a major concern. The most effective preventative tool is consumer education. In this blog, we'll discuss how financial institutions should educate their consumers about fraud risks.
15 Dec 2021 Articles & Trend Reports Top Payment Trends to Watch in 2022 COVID-19 has dramatically affected digital transformation and the payments industry.
13 Dec 2021 Blog 2021 Year in Review: Real-Time Payments, Crypto and BNPL Throughout 2021, our blog strived to keep clients updated on the latest industry developments and offer our views on future trends in billing and payments. As we close another unconventional year, we’ll revisit the developments we touched on earlier in the year.
09 Dec 2021 Blog Looking Back at AFP 2021 Alacriti had the opportunity to attend the Association for Financial Professionals (AFP) conference in Washington D.C. In this blog, we highlight a few takeaways from the event.
06 Dec 2021 Blog How to Choose an EBPP Solution: Three Factors to Consider The bill payment process can impact customer satisfaction, so businesses need an electronic bill presentment and payment (EBPP) solution that delivers a great experience. Read three important factors to consider in our blog.
06 Dec 2021 Webinar Credit Unions: Growing with Small Businesses Through Payments Payments are shifting from electronic payments to MORE electronic payments.
02 Dec 2021 Blog A Look at P2P Payments Person-to-person (P2P) payments are becoming more popular as consumers switch from physical payment methods like cash and cards to digital alternatives. Read about two of the biggest P2P solutions, Venmo and Zelle, in our blog.
30 Nov 2021 Blog 5 Request for Pay (RfP) Use Cases for Billers Billers and bill payees benefit from Request for Pay (RfP), a financial messaging scheme that allows billers to initiate real-time payments from bill payees with a single click. In this blog, we go over five use cases for billers.
18 Nov 2021 Articles & Trend Reports Maximizing the Member Experience Through Payments Indirect members represent a tremendous opportunity for credit unions.
16 Nov 2021 Blog Looking Back at Money20/20 Alacriti had the pleasure of attending Money20/20, the world's greatest FinTech event. Its interactive experience emphasized the current industry's biggest trends. We review those trends in this blog.
10 Nov 2021 Blog Faster Payments Use Cases – What Does the Future of B2B Payments Look Like? The market is quickly moving forward with their real-time payment projects. What does this mean for the future of financial institutions? Discover the answer to this question and more in this blog.
09 Nov 2021 Webinar Top Payment Trends to Watch in 2022 As 2021 comes to a close, it’s time to reflect on the year and what we can expect in 2022.
04 Nov 2021 Blog Zoomers on Campus: Where I Choose to Bank There are various factors that appeal to Zoomers, from newly entering college to determining where they should bank. In this blog we discuss Zoomers and their on-campus experiences.
29 Oct 2021 Blog Top RfP Test Cases, Use Cases, and Case Studies We're Watching Request for Pay (RfP) is benefiting bill payers and billers by making real-time payments easier and more efficient. It's transforming the way we pay our bills. In this blog, we explore different RfP test cases in today’s market.
27 Oct 2021 Blog Zoomer Financial Habits: Loans We discuss the statistics and significance of the many upcoming loans and financial services needs for the Zoomer generation in this blog.
25 Oct 2021 Blog Mobile Payments: What Will It Take to Convince Consumers? Mobile payments are becoming more commonplace, but US adoption continues to be slow. What will it take to convince consumers? Our blog discusses how accessibility, merchant acceptance, and disruption can help shift behavior.
22 Oct 2021 Podcast Episode 5: Zoomer Perspective (Where I Choose to Bank) When it comes to banking, Gen Z has their own unique preferences. In this podcast, two Zoomers discuss how FI’s can improve their banking experiences.
18 Oct 2021 Blog P2P Money Movement - The Retrospective You Didn’t Know You Needed Over the last fifteen years, person-to-person money movement has been the most popular mobile payments trend, and it has continually evolved since its inception. In this blog, we'll look back at where we've been and where we're heading.
14 Oct 2021 Blog Buy Now, Pay Later - Good, Bad, or Somewhere in the Middle? The Buy Now, Pay Later space is really on fire, possibly causing consumers to overspend on things they don’t need or can’t afford. This blog discusses what it means for your financial institution’s payment strategy.
12 Oct 2021 Blog Zoomer Financial Habits: Bill Pay When it comes to bill pay, Zoomers value a variety of factors including speed and efficiency, but what else? Convenience and awareness are other key considerations. We discuss why in this blog.
12 Oct 2021 Webinar Maximizing the Member Experience Through Payments Loan payment experience for your credit union is often the first impression.
06 Oct 2021 Articles & Trend Reports The Speed of Money: Why It Matters for Financial Services Professionals Customers are increasingly demanding faster money movement.
05 Oct 2021 Blog Paperless Billing: Why Make the Switch? Paper statements provide many benefits, but electronic billing can deliver those benefits and more. Here are four reasons why businesses should continue encouraging their customers toward electronic bill presentment.
30 Sep 2021 Articles & Trend Reports How to Have More Valuable Loans Learn how CUs could have more valuable loans through digital transformation.
29 Sep 2021 Blog Ways Financial Institutions Can Attract Zoomers Now that you know more about Zoomers, what are the best ways for financial institutions to appeal to this group? Our recommendations are listed here.
23 Sep 2021 Blog Payments Transformation - The Journey from Engines, to Hubs, to Platforms From monolithic engines to payment platforms, payments transformation has been occurring more rapidly. In this blog, we’ll look at how advanced payment methods came to be.
22 Sep 2021 Webinar Money Is Moving Faster: Is Your Institution Keeping Pace? A panel discussion covering the recent American Banker research report.
20 Sep 2021 Blog 4 Ways Chatbots Are Revolutionizing Electronic Bill Payments Chatbots are revolutionizing the entire customer journey, right down to bill payments. Our blog highlights four ways that businesses can benefit from implementing chatbots for electronic bill payments.
16 Sep 2021 Blog Why Should Businesses Offer Flexible Payment Options? Payments are a crucial component of the customer experience but can sometimes be an afterthought. Flexible payment options can help businesses get paid faster, reduce bad debt, and adapt quickly to changing customer expectations.
15 Sep 2021 Articles & Trend Reports Transforming the Digital Customer Experience Consistent, modern digital banking and payments experiences are now table stakes.
09 Sep 2021 Blog 4 Ways to Reduce Friction in Bill Payments (Infographic) Consumers expect seamless bill payment experience.
08 Sep 2021 Blog Payments Modernization - What to Look for in a Fedwire Solution? The U.S. is starting to adopt faster and real-time payments en masse, pressuring financial institutions to rethink their payments strategies. This leads to the question, what should you look for in a new payments platform?
01 Sep 2021 Blog EBPP for Commercial Clients—How Banks Can Defend Their Turf Treasury services is a complex labyrinth of needs that goes beyond having good rates and available credit. It gets increasingly complicated by the introduction of FinTech players. What can banks do to defend their turf?
24 Aug 2021 Blog Zoomers: Banks Vs. Credit Unions In our last blog, you learned about the Zoomer generation. Now, to be more specific, how are Zoomers interacting with their banks and credit unions? Here is what you need to know.
20 Aug 2021 Blog Request for Pay (RfP)—Exploring the New Frontier of Bill Payments The promise of real-time payments go hand-in-hand with RfP. In this blog we discuss the opportunity that RfP presents.
18 Aug 2021 Blog Will Faster Payments Cannibalize Your Fedwire Revenue? The potential for Fedwire revenue being at risk is something that many financial institutions will have to grapple with as clients start to embrace them—both at a business level and for consumer money movement expectations.
16 Aug 2021 Blog Zoomer Generation’s Core Qualities and Values FI's face the challenge of making their existing customers happy while attracting younger customers. The first step is to understand the demographic you’re targeting. In this blog, we explore the qualities of the Zoomer generation.
10 Aug 2021 Blog 3 Applications of Machine Learning in Financial Services Advances in machine learning have game-changing implications for financial services. Learn how ML is transforming customer service, personal finance, and fraud and risk management in our blog.
09 Aug 2021 Webinar How to Have More Valuable Loans How can credit unions improve portfolio performance and member experience?
06 Aug 2021 Webinar Transforming the Digital Customer Experience In this ICBA hosted webinar, Alacriti and Glia discuss payments modernization.
05 Aug 2021 Articles & Trend Reports Real-Time Payments in the U.S. Market: Speeding up or Slowing Down Read our latest webinar recap on real-time payments.
04 Aug 2021 Blog Improving Loan Portfolio Performance Discover three ways to improve your loan portfolio performance with consumer experience top-of-mind.
29 Jul 2021 Blog Bill Payments on Mobile Devices: A 5-Step Approach A holistic, mobile-based bill payments strategy includes components like optimized websites, Guest Pay, text-based bill payments, messaging apps, and biller apps. Learn how an EBPP solution can help.
27 Jul 2021 Blog Faster Payments: Full Speed Ahead Faster payments bring speed and efficiency to money movement around the world. Our blog defines faster payments, gives an overview of global and domestic systems, and provides use cases for B2B, B2C, and C2B transactions.
22 Jul 2021 Articles & Trend Reports Real-Time Payments in the US: Speeding Up or Slowing Down? Learn why the time for U.S. real-time payments is in fact now.
21 Jul 2021 Blog How to Convert Customers to Paperless Billing Paper bills aren’t dead yet. How can your organization convince customers to adopt electronic billing and payments once and for all? Our blog shares six techniques to consider.
16 Jul 2021 Webinar Mercator Report—Payments Infrastructure Outlook Listen to the latest discussion on payments technology and real-time payments.
14 Jul 2021 Blog Back to Basics: ACH for Bill Payments ACH is a popular funding source for electronic bill payments. This blog outlines the basics of how ACH works and explores why customers use it so frequently for bill payments.
09 Jul 2021 Blog Report: Modernizing Payments Infrastructure in the Era of Real-Time Payments We highlight some of the key points from our Payments Infrastructure Outlook: Real-Time Payments Take the Lead report with Mercator Advisory Group.
08 Jul 2021 Blog Ditching Paper Checks for Digital Disbursements: 5 Use Cases Paper checks are still a go-to for personal and professional debts, but they have their flaws. Here are five use cases where Digital Disbursements can eliminate paper checks for B2C payouts.
07 Jul 2021 Blog Best Practices to Prevent Payment Fraud As payments get faster and more rails become available, fraud is a reasonable concern. Here’s how to avoid it.
29 Jun 2021 Blog Biometrics in Payments—Dropping our Collective Masks More businesses are incorporating biometric authentication into their user experiences, including payments. Here are the top five we’re keeping an eye on.
28 Jun 2021 Blog New Players, New Games The best way to stay ahead is to prioritize your digital transformation. Offering ease-of-use and speed to compete with new competition is absolutely necessary and is a natural complement to the security already provided.
24 Jun 2021 Blog Digital Transformation - Your Guidebook Has Arrived Everyone's digital transformation journey is different. This guidebook discusses three phases that may make it more manageable and focused to help bring customers and members better experiences faster.
23 Jun 2021 Articles & Trend Reports Real-Time Payments Are a Speeding Train in the Payments Industry Discussion on real-time payment with Mercator and PaymentsJournal.
16 Jun 2021 Podcast Episode 4: Financial Services for the Most At-Risk Many individuals in India are already relatively adjusted to the idea of a Bank Sakhi (female banker friend in Hindi), who are community banking facilitators.
15 Jun 2021 Blog Fintech Disruption: Creating Opportunities for Financial Institutions Fintech can help financial institutions deliver better customer experiences. This blog examines opportunities that fintech can help unlock in faster payments, conversational commerce, and data and analytics.
09 Jun 2021 Articles & Trend Reports Payments Modernization Game Plan: Moving Forward with Existing Infrastructure A recap of our latest webinar on payments modernization with speakers from Aite Group and PaymentSource.
07 Jun 2021 Blog Flourish or Flop: How to Follow Through on Your Payments Transformation It's estimated that 7 in 10 digital transformation schemes ultimately fail. What this often comes down to is an assumption that employees will effortlessly adapt to the new normal.
02 Jun 2021 Blog Preparing for Payment System Outages Payment system outages are inevitable. But what can be done to prevent outages and their impact?
01 Jun 2021 Webinar Real-Time Payments in the U.S. Market Join speakers from Celent and Alacriti in this Banking Exchange hosted webinar.
26 May 2021 Articles & Trend Reports RTP: How to Connect? Learn about the current options to connect to RTP
25 May 2021 Blog The SWIFT Approach to Payments Security SWIFT’s Customer Security Programme (CSP) is designed to help protect the security of the financial system and the counterparties within it. Learn more about SWIFT, its CSP, and what it means for payments in our blog.
20 May 2021 Webinar What a Modern Credit Union Member Experience Looks Like Meet members' expectations for next-level service in payments.
19 May 2021 Articles & Trend Reports Payments Infrastructure Outlook: Real-Time Payments Take the Lead In partnership with Mercator Advisory Group, we surveyed senior FI executives to get their thoughts on the state of real-time payments and payments infrastructure
17 May 2021 Blog Payments Modernization: An Account Holder View Having a unified, consistent experience is the key to the future success of your institution. But what does that mean from the perspective of your account holders?
11 May 2021 Blog Conversational AI for the Customer Experience Experts predict the proliferation of artificial intelligence will be more impactful than the Internet. Learn how artificial intelligence can help your business streamline operations and deliver a better customer experience.
11 May 2021 Podcast Episode 3: History of Payments (Hawala) What’s incredible about this is that Hawaladars have been processing effectively real-time payments for over a thousand years.
07 May 2021 Articles & Trend Reports Consumer Bill Payments in 2020: Trends Report The latest consumers' bill payment behavior statistics.
06 May 2021 Blog Comparing U.S. Faster Payment Channels (Infographic) Discover which faster payment channel is best for your financial institution
04 May 2021 Podcast Episode 2: Interoperability, Consolidation, Fostering Adoption with Mark Ranta Every single bank is now much more open to partnering, much more open to leveraging the fintech community than they’ve ever been, and I think that’s a welcome change.
29 Apr 2021 Webinar Payments Modernization Game Plan: Moving Forward with Existing Infrastructure Learn how you can balance new payment technology while maintaining existing infrastructure.
23 Apr 2021 Podcast Episode 1: Zoomer Banking What is a Zoomer? The first two things to understand are that we were born into turbulent times, and as a result we consider risk in a different way to older generations.
22 Apr 2021 Blog Chatbots Gone Rogue: How Weak Chatbot Security Enables Bad Actors Chatbots have become a standard practice in customer service. Learn from these past chatbot security flaws and discover how to maximize your investment in AI while minimizing data privacy risks in this blog.
19 Apr 2021 Articles & Trend Reports Turn and Face the Strange Changes in the Payments Industry 2020 brought on a level of digitization that was not expected to happen for years.
14 Apr 2021 Blog Faster Tax Refunds Using real-time payment rails could result in tax refunds finding their way from the IRS to your bank account in just a few seconds.
09 Apr 2021 Blog 5 Common Misconceptions FIs Have About Real-Time Payments There are common misconceptions about real-time payments that may be contributing to its slow adoption in the U.S. We put them to rest in this blog.
07 Apr 2021 Blog When Compliance Leads to Innovation Annual compliance reviews and reports often lead organizations to make changes to their systems or processes. But how many are taking a step back to think about how they could leverage them to think bigger?
05 Apr 2021 Blog What Faster Payments Can Do for Your Industry Whether it’s a financial institution, merchant, government entity, or individual, there are use cases for faster payments that touch all of us. Alacriti’s Payment Practice Lead, Mark Ranta, discusses more in this blog.
30 Mar 2021 Blog Open Banking: Discover Ways to Improve Customer Journeys and Experiences (Infographic) Explore how open banking improves customer journeys and experiences
29 Mar 2021 Blog Bill Pay the Mobile Way Customers’ expectations for seamless user experiences on their mobile devices are only getting higher. Can your electronic billing and payments solution keep up? Here are four ways to support bill payments via mobile technology.
26 Mar 2021 Webinar Payments Modernization Update: What FedNow, Nacha, and TCH Updates Mean to Your Payments Strategy Watch our latest webinar on payment updates that impact your organization's 2021 plans.
25 Mar 2021 Blog Real-Time Payments and the Non-24x7 Banking Core 24/7/365 access to services is an often noted benefit of the digital era. Organizations that thrive in an always-online digital environment have gained a significant edge in the past year.
22 Mar 2021 Articles & Trend Reports A Look Ahead: Faster Payments in 2021 Faster payments is an important topic that became even more important in 2020 during the pandemic.
18 Mar 2021 Success Stories Major Midwest Health Insurer Processes 85% of Payments with Alacriti Experiences Happier Members with a Simple Change to Orbipay EBPP.
15 Mar 2021 Blog 5 Ways Chatbots Are Redefining Customer Service With some 300,000 chatbots on Facebook Messenger, how are businesses using them to deliver better customer service? Here are five ways chatbots are being leveraged for positive brand interactions, including bill payments.
12 Mar 2021 Blog What is Payments-as-a-Service? You’ve probably heard of SaaS (Software-as-a-Service) but what about PaaS (Payments-as-a-Service)? We define PaaS and outline its key functions and features in this blog.
10 Mar 2021 Blog A Primer on PCI DSS Accepting digital payments opens the possibility for cybercriminals to steal and misuse customer data. A solid defense requires a multi-faceted approach including PCI DSS. Here are some questions and answers to help get started.
09 Mar 2021 Blog U.S. Faster Payments - What We Can Learn from the Rest of the World There are 56 real-time payment schemes currently operating internationally. In this blog we’ll hone in on three of the most interesting locations: Japan, India, and Brazil.
02 Mar 2021 Webinar Playback: A Look Ahead - Faster Payments in 2021 Learn why your institution should offer real-time payments and more.
01 Mar 2021 Blog Financial Institutions Are Investing in Chatbots Financial Institutions are deploying chatbots because they can improve the digital experience and help reduce costs. In this blog, we make the case for why Financial Institutions should consider investing in chatbots.
24 Feb 2021 Blog Microservices and API Architecture: Lesson 3 Microservices are the key to digital acceleration and the flexibility to keep pace with the industry. In part three of this blog series, we discuss the benefits of using them.
22 Feb 2021 Blog Why RTP, Why Now? Everyone acknowledges the potential of real-time payments, but it’s still relatively new. So why use RTP?
16 Feb 2021 Blog Poky Stimulus Checks—An Argument for Payment Modernization The U.S. has a disbursements problem characterized by a reliance on physical payment media, vague or siloed payments data, and a lack of multichannel support. In this blog, we discuss how to solve this problem.
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