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17 May 2022 Podcast Episode 7: Maximizing Digital Customer Experience with the Zoomer Generation When it comes to any generation, having a great customer experience is a must. How can that be done in a way that Zoomers would appreciate? In this episode, we look at how financial institutions can address the needs of their customers or members.
11 May 2022 Blog AI and Customer Service by the Numbers (Infographic) Here is a look at what AI in customer service means to tomorrow’s competitive landscape.
19 Apr 2022 Success Stories Greater Nevada Credit Union Brings New Payment Experience to Their Members Learn how GNCU was able to reduce their call volume by 61%.
12 Apr 2022 Webinar The Growth of RTP and the Potential of Request for Payment Learn how RfP capability is enabling a range of new use cases and opportunities for financial institutions.
24 Mar 2022 Blog Everyday Automation: How Voice Payments Are Being Heard Our voices are becoming more powerful than ever thanks to advancements in AI, NLP, intelligent personal assistants, and smart home devices. Learn how voice commands can automate everyday tasks like making on-time bill payments.
16 Mar 2022 Blog Billing and Payments for Credit Unions: 7 Questions to Consider Credit Unions offer financial products with favorable terms and interest rates, including loans. Learn what credit unions should consider in an electronic bill presentment and payment solution (EBPP) for servicing these loans.
09 Mar 2022 Articles & Trend Reports Off the Shelf Integration with Your Core Banking System Why it’s Essential for Payments Modernization.
07 Mar 2022 Success Stories Alabama Credit Union Chooses Payments Platform with Real-Time Core Integration Saves money on fees while improving the member experience.
03 Mar 2022 Articles & Trend Reports Credit Unions: Growing with Small Businesses Through Payments Learn how CUs can win by educating small business clients on how to use payments technology to their advantage.
16 Feb 2022 Success Stories Florida Credit Union Chooses Payments Platform with Real-Time Core Integration More convenience for members with real-time integration to core and digital banking.
14 Feb 2022 Articles & Trend Reports Checklist: What Banks Should Look for in a Payments Fintech Partner, How Alacriti Scores Find out if Orbipay EBPP can help you meet your billing and payment goals.
08 Feb 2022 Blog Working Together: Financial Institutions and Fintech Partners Working with a fintech partner can help financial institutions deliver new solutions without building them in-house. Learn how fintech partners and financial institutions can work together to develop solutions more efficiently.
04 Feb 2022 Podcast Episode 6: Transforming Payments with Request for Pay (RfP) Request for Pay (RfP) feature has the potential to transform the bill payment market as real-time payments become more prevalent. We look at what you need to know about RfP and how real-time payments are changing in this episode.
01 Feb 2022 Blog How Credit Unions Can Turn Indirect One-and-Done Members Into Direct Members Credit unions with extensive and innovative EBPP capabilities have a major opportunity to grow member relationships. Converting indirect, one-and-done members into long-term, direct members.
28 Jan 2022 Blog Offering More Payment Channels Improves the Customer Experience Offering convenience and flexibility around the payment channels your customers use enhances their experience, which leads to increased loyalty and retention, plus increases the likelihood you’ll get paid.
26 Jan 2022 Articles & Trend Reports Checklist: What Banks Should Look for in a Payments Fintech Partner A good payments fintech partner can help banks meet their goals.
19 Jan 2022 Blog 5 Benefits of Card Account Updater for Bill Payments Due to lost and stolen cards, expiration date changes, and mass reissuance, payment card information changes often. A credit card updater can assist prevent missed bill payments due to outdated credit card and debit card data.
12 Jan 2022 Blog Paper or Electronic Billing: What’s Your Preference? While businesses may benefit from eliminating paper bills, some customers still depend on them. By having the right incentives, your organization can support a permanent move toward electronic bill presentment and payments (EBPP).
07 Jan 2022 Blog Educating Consumers on Real-Time Payments Fraud Risks When it comes to payments, fraud is always a major concern. The most effective preventative tool is consumer education. In this blog, we'll discuss how financial institutions should educate their consumers about fraud risks.
13 Dec 2021 Blog 2021 Year in Review: Real-Time Payments, Crypto and BNPL Throughout 2021, our blog strived to keep clients updated on the latest industry developments and offer our views on future trends in billing and payments. As we close another unconventional year, we’ll revisit the developments we touched on earlier in the year.
06 Dec 2021 Blog How to Choose an EBPP Solution: Three Factors to Consider The bill payment process can impact customer satisfaction, so businesses need an electronic bill presentment and payment (EBPP) solution that delivers a great experience. Read three important factors to consider in our blog.
06 Dec 2021 Webinar Credit Unions: Growing with Small Businesses Through Payments Payments are shifting from electronic payments to MORE electronic payments.
10 Nov 2021 Blog Faster Payments Use Cases – What Does the Future of B2B Payments Look Like? The market is quickly moving forward with their real-time payment projects. What does this mean for the future of financial institutions? Discover the answer to this question and more in this blog.
29 Oct 2021 Blog Top RfP Test Cases, Use Cases, and Case Studies We're Watching Request for Pay (RfP) is benefiting bill payers and billers by making real-time payments easier and more efficient. It's transforming the way we pay our bills. In this blog, we explore different RfP test cases in today’s market.
25 Oct 2021 Blog Mobile Payments: What Will It Take to Convince Consumers? Mobile payments are becoming more commonplace, but US adoption continues to be slow. What will it take to convince consumers? Our blog discusses how accessibility, merchant acceptance, and disruption can help shift behavior.
22 Oct 2021 Podcast Episode 5: Zoomer Perspective (Where I Choose to Bank) When it comes to banking, Gen Z has their own unique preferences. In this podcast, two Zoomers discuss how FI’s can improve their banking experiences.
18 Oct 2021 Blog P2P Money Movement - The Retrospective You Didn’t Know You Needed Over the last fifteen years, person-to-person money movement has been the most popular mobile payments trend, and it has continually evolved since its inception. In this blog, we'll look back at where we've been and where we're heading.
14 Oct 2021 Blog Buy Now, Pay Later - Good, Bad, or Somewhere in the Middle? The Buy Now, Pay Later space is really on fire, possibly causing consumers to overspend on things they don’t need or can’t afford. This blog discusses what it means for your financial institution’s payment strategy.
06 Oct 2021 Articles & Trend Reports The Speed of Money: Why It Matters for Financial Services Professionals Customers are increasingly demanding faster money movement.
23 Sep 2021 Blog Payments Transformation - The Journey from Engines, to Hubs, to Platforms From monolithic engines to payment platforms, payments transformation has been occurring more rapidly. In this blog, we’ll look at how advanced payment methods came to be.
22 Sep 2021 Webinar Money Is Moving Faster: Is Your Institution Keeping Pace? A panel discussion covering the recent American Banker research report.
20 Sep 2021 Blog 4 Ways Chatbots Are Revolutionizing Electronic Bill Payments Chatbots are revolutionizing the entire customer journey, right down to bill payments. Our blog highlights four ways that businesses can benefit from implementing chatbots for electronic bill payments.
16 Sep 2021 Blog Why Should Businesses Offer Flexible Payment Options? Payments are a crucial component of the customer experience but can sometimes be an afterthought. Flexible payment options can help businesses get paid faster, reduce bad debt, and adapt quickly to changing customer expectations.
09 Sep 2021 Blog 4 Ways to Reduce Friction in Bill Payments (Infographic) Consumers expect seamless bill payment experience.
08 Sep 2021 Blog Payments Modernization - What to Look for in a Fedwire Solution? The U.S. is starting to adopt faster and real-time payments en masse, pressuring financial institutions to rethink their payments strategies. This leads to the question, what should you look for in a new payments platform?
01 Sep 2021 Blog EBPP for Commercial Clients—How Banks Can Defend Their Turf Treasury services is a complex labyrinth of needs that goes beyond having good rates and available credit. It gets increasingly complicated by the introduction of FinTech players. What can banks do to defend their turf?
20 Aug 2021 Blog Request for Pay (RfP)—Exploring the New Frontier of Bill Payments The promise of real-time payments go hand-in-hand with RfP. In this blog we discuss the opportunity that RfP presents.
18 Aug 2021 Blog Will Faster Payments Cannibalize Your Fedwire Revenue? The potential for Fedwire revenue being at risk is something that many financial institutions will have to grapple with as clients start to embrace them—both at a business level and for consumer money movement expectations.
10 Aug 2021 Blog 3 Applications of Machine Learning in Financial Services Advances in machine learning have game-changing implications for financial services. Learn how ML is transforming customer service, personal finance, and fraud and risk management in our blog.
05 Aug 2021 Articles & Trend Reports Real-Time Payments in the U.S. Market: Speeding up or Slowing Down Read our latest webinar recap on real-time payments.
29 Jul 2021 Blog Bill Payments on Mobile Devices: A 5-Step Approach A holistic, mobile-based bill payments strategy includes components like optimized websites, Guest Pay, text-based bill payments, messaging apps, and biller apps. Learn how an EBPP solution can help.
22 Jul 2021 Articles & Trend Reports Real-Time Payments in the US: Speeding Up or Slowing Down? Learn why the time for U.S. real-time payments is in fact now.
09 Jul 2021 Blog Report: Modernizing Payments Infrastructure in the Era of Real-Time Payments We highlight some of the key points from our Payments Infrastructure Outlook: Real-Time Payments Take the Lead report with Mercator Advisory Group.
08 Jul 2021 Blog Ditching Paper Checks for Digital Disbursements: 5 Use Cases Paper checks are still a go-to for personal and professional debts, but they have their flaws. Here are five use cases where Digital Disbursements can eliminate paper checks for B2C payouts.
29 Jun 2021 Blog Biometrics in Payments—Dropping our Collective Masks More businesses are incorporating biometric authentication into their user experiences, including payments. Here are the top five we’re keeping an eye on.
24 Jun 2021 Blog Digital Transformation - Your Guidebook Has Arrived Everyone's digital transformation journey is different. This guidebook discusses three phases that may make it more manageable and focused to help bring customers and members better experiences faster.
23 Jun 2021 Articles & Trend Reports Real-Time Payments Are a Speeding Train in the Payments Industry Discussion on real-time payment with Mercator and PaymentsJournal.
16 Jun 2021 Podcast Episode 4: Financial Services for the Most At-Risk Many individuals in India are already relatively adjusted to the idea of a Bank Sakhi (female banker friend in Hindi), who are community banking facilitators.
15 Jun 2021 Blog Fintech Disruption: Creating Opportunities for Financial Institutions Fintech can help financial institutions deliver better customer experiences. This blog examines opportunities that fintech can help unlock in faster payments, conversational commerce, and data and analytics.
09 Jun 2021 Articles & Trend Reports Payments Modernization Game Plan: Moving Forward with Existing Infrastructure A recap of our latest webinar on payments modernization with speakers from Aite Group and PaymentSource.
07 Jun 2021 Blog Flourish or Flop: How to Follow Through on Your Payments Transformation It's estimated that 7 in 10 digital transformation schemes ultimately fail. What this often comes down to is an assumption that employees will effortlessly adapt to the new normal.
20 May 2021 Webinar What a Modern Credit Union Member Experience Looks Like Meet members' expectations for next-level service in payments.
19 May 2021 Articles & Trend Reports Payments Infrastructure Outlook: Real-Time Payments Take the Lead In partnership with Mercator Advisory Group, we surveyed senior FI executives to get their thoughts on the state of real-time payments and payments infrastructure
06 May 2021 Blog Comparing U.S. Faster Payment Channels (Infographic) Discover which faster payment channel is best for your financial institution
04 May 2021 Podcast Episode 2: Interoperability, Consolidation, Fostering Adoption with Mark Ranta Every single bank is now much more open to partnering, much more open to leveraging the fintech community than they’ve ever been, and I think that’s a welcome change.
29 Apr 2021 Webinar Payments Modernization Game Plan: Moving Forward with Existing Infrastructure Learn how you can balance new payment technology while maintaining existing infrastructure.
22 Apr 2021 Blog Chatbots Gone Rogue: How Weak Chatbot Security Enables Bad Actors Chatbots have become a standard practice in customer service. Learn from these past chatbot security flaws and discover how to maximize your investment in AI while minimizing data privacy risks in this blog.
19 Apr 2021 Articles & Trend Reports Turn and Face the Strange Changes in the Payments Industry 2020 brought on a level of digitization that was not expected to happen for years.
09 Apr 2021 Blog 5 Common Misconceptions FIs Have About Real-Time Payments There are common misconceptions about real-time payments that may be contributing to its slow adoption in the U.S. We put them to rest in this blog.
30 Mar 2021 Blog Open Banking: Discover Ways to Improve Customer Journeys and Experiences (Infographic) Explore how open banking improves customer journeys and experiences
26 Mar 2021 Webinar Payments Modernization Update: What FedNow, Nacha, and TCH Updates Mean to Your Payments Strategy Watch our latest webinar on payment updates that impact your organization's 2021 plans.
18 Mar 2021 Success Stories Major Midwest Health Insurer Processes 85% of Payments with Alacriti Experiences Happier Members with a Simple Change to Orbipay EBPP.
09 Mar 2021 Blog U.S. Faster Payments - What We Can Learn from the Rest of the World There are 56 real-time payment schemes currently operating internationally. In this blog we’ll hone in on three of the most interesting locations: Japan, India, and Brazil.
16 Feb 2021 Blog Poky Stimulus Checks—An Argument for Payment Modernization The U.S. has a disbursements problem characterized by a reliance on physical payment media, vague or siloed payments data, and a lack of multichannel support. In this blog, we discuss how to solve this problem.
10 Feb 2021 Webinar Virtual Roundtable: Banks, Fintechs, Consumers Ready for Faster Payments Watch this PYMNTS hosted roundtable covering how Credit Unions can bring RTP online in 2021.
10 Feb 2021 Blog Picking Up Speed: FedNowSM Service to Launch in 2023 The Federal Reserve announced they are on track for a 2023 launch of their FedNowSM Service. We discuss what this means for faster payments in this blog.
01 Feb 2021 Blog How CUs Can Win with EBPP and Online Banking Integration Implementing new technologies does not need to be difficult when you have seamless integration with your OLB system. We explain the benefits of integration between your EBPP solution and OLB systems in this blog.
26 Jan 2021 Articles & Trend Reports Realizing the Value of Real-Time Payments for Credit Unions 2021 Projected to Be a Watershed Year for Faster Payments.
21 Jan 2021 Articles & Trend Reports Looking Back: The Impact of COVID-19, Broken Down by Industry Here is a look back at 2020 and how the pandemic affected U.S. business.
05 Jan 2021 Blog 5 Cloud Migration Challenges Consulting Services Can Help With From a security, cost, and efficiency standpoint, migration to the cloud makes a lot of sense. However, it can be a complicated undertaking. Here are five challenges Alacriti Consulting can help you with.
16 Dec 2020 Webinar Playback: Realizing the Value of Real-Time Payments for Credit Unions The latest updates on real-time payments and common misconceptions, and more.
16 Dec 2020 Articles & Trend Reports Checklist: What Credit Unions Should Look for in a Payments Fintech Partner. How Alacriti Scores. Find out why credit unions should choose Alacriti and Orbipay EBPP.
10 Dec 2020 Articles & Trend Reports Why Banks and Credit Unions Need Real-Time Payments Can Real-Time Payments Be the Key to Unlocking Competitive Differentiation?
01 Dec 2020 Blog Faster Payments: What it Means for Credit Unions (Webinar Recap) The need for convenient and fast online payments has never been greater. For credit unions, this means getting ahead of the curve. Despite the growing demand, the burning question remains: Where do we start?
30 Nov 2020 Articles & Trend Reports Checklist: What Credit Unions Should Look for in a Payments Fintech Partner There are many fintechs to choose from, so how do you know what’s best for your credit union? Here is a checklist of what to look for in a payments fintech partner
27 Nov 2020 Articles & Trend Reports How COVID-19 is Shaping 2021 Trends for Insurers and How to Prepare For insurers, the pandemic is accelerating the need for technology-driven solutions that meet the rapidly changing expectations of consumers for convenience and safety.
23 Nov 2020 Webinar Playback: The Digital Member Experience - What to Expect in 2021 Learn what member experience expectations and trends we can expect in 2021
18 Nov 2020 Blog ISO 20022: Why After 15 Years it’s More Important than Ever ISO 20022 is used by payment systems in over 70 countries. In this blog, discover its benefits and learn what it means for the U.S. market.
12 Nov 2020 Articles & Trend Reports Accelerating The Real-Time Payments Demand Curve (Infographic) Here are key findings from a report examining consumers' understanding of real-time payments.
11 Nov 2020 Articles & Trend Reports How Digital Innovation is Reshaping the Insurance Industry The pandemic is driving more insurance policyholders to digital transactions.
09 Nov 2020 Articles & Trend Reports Real-Time Payments: 5 Things Credit Unions Should Do Credit unions must begin to modernize their digital infrastructures — with payments as a foundation — to improve the member experience to meet rapidly increasing member expectations for access, convenience, transparency, and functionality.
02 Nov 2020 Webinar Playback: Faster Payments - What it Means for Credit Unions Watch the playback for an overview of real-time payments use cases already in the market today and what real-time payments means for credit unions.
13 Oct 2020 Blog Alacriti Insurance Series Part III: How Digital Disbursements Extend a Lifeline While Controlling Costs Insurance companies looking to deliver fast and efficient payouts to policyholders should consider digital disbursements. This blog makes the case for why.
05 Oct 2020 Webinar Playback: How Digital Innovation is Reshaping Payments in the Insurance Industry Learn how insurers can simplify accounts receivable and accounts payable processes, deliver operational agility, and provide an exceptional experience for policyholders.
22 Sep 2020 Blog Shortening the Distance Between You and Your Customers Customer-centricity is a key tenet to any digital transformation project. But what does that actually mean? For us, it means meeting your customer, where and when they want to be met, with how they want to pay.
14 Sep 2020 Articles & Trend Reports Digital Transformation: More Than Technology and More Important Than Ever What does “digital transformation” really mean, and what are the possibilities available by embracing it?
09 Sep 2020 Blog The Importance of System Integration to Drive Core Banking Transformation What do the words "fully integrated" mean from an Electronic Bill Presentment and Payment (EBPP) perspective? Here's a list of seven questions and answers to help you get started.
04 Sep 2020 Articles & Trend Reports 5 Reasons AWS Cloud Security Consulting is Important Post Migration Here are the reasons why you should rely on security consulting services
01 Sep 2020 Blog Alacriti Insurance Series Part II: How AI Can Help Your CX A chatbot can help insurance companies decrease the volume of calls to their call centers and also improve the policyholder experience.
28 Aug 2020 Blog How is COVID-19 Accelerating Digital Adoption In Payments? Part ll COVID-19 is driving a mass movement towards new technologies and a demand for more innovation.
27 Aug 2020 Articles & Trend Reports Digital Payments Strategy✓! Now How to Increase Adoption Rates There is a lot of opportunities for the U.S. to increase digital payments.
26 Aug 2020 Webinar Playback: Going Beyond the Glass Webinar - Capture More Bill Pay Revenue Learn how credit unions can quickly and effectively meet your members where they want beyond just traditional channels
25 Aug 2020 Success Stories Major Health Insurer Modernizes Payments with Orbipay EBPP Learn how this insurer kicked ugly processes to the curb
19 Aug 2020 Blog Alacriti Insurance Series Part I: Accelerate Payment Receivables Current events have made it more necessary than ever before for insurance companies to partner with modern fintechs.
18 Aug 2020 Success Stories Tech CU Leverages Orbipay EBPP to Improve the Borrower Experience New payments options improve cash flow, reduce delinquencies, and streamline operations
29 Jul 2020 Articles & Trend Reports Consumers Demand Faster Payments: The Case for Real Time Payments for Financial Institutions Why Financial Institutions Need to Embrace Real-Time Payments Now.
10 Jul 2020 Success Stories Alacriti Reduces Their Reporting Time by 90% with AWS Alacriti leveraged its own consulting business, Alacriti Consulting, to implement AWS Security Hub in 2019.
02 Jul 2020 Blog How is COVID-19 Accelerating Digital Adoption in Payments? COVID-19 is changing how consumers pay for things, which is one area where some of the lasting impacts may be felt permanently.
18 Jun 2020 Blog Rule Changes and the Opportunity for Innovation (Webinar Recap) Alacriti hosted a webinar with Nacha that explored the upcoming rule changes for WEB Debits and what that means for payment workflows from a billing and payments standpoint. Here's our recap.
11 Jun 2020 Webinar Playback: Leveraging Operating Rules Changes for Innovation - A Look at Account Validation and Payments Learn how recent Nacha operating rules will impact businesses in 2021 and beyond.
19 May 2020 Articles & Trend Reports How Credit Unions are Managing Member Experience During COVID-19 Read what credit unions are doing to help members during COVID-19, and the options available to them to address their businesses’ challenges.
05 May 2020 Webinar Playback: How Credit Unions are Managing Member Experience During COVID-19 Learn what credit unions are doing now to help their members during COVID-19
27 Mar 2020 Blog The Value of AWS Well-Architected Framework Reviews AWS Well-Architected Framework reviews help businesses create and maintain resilient and efficient computing infrastructure through operational excellence, security, reliability, performance efficiency, and cost optimization.
13 Feb 2020 Blog Increasing Autopay Adoption and the Remarkable Results of Repetition The Marketing Rule of Seven helps billers increase autopay adoption. This powerful Rule stipulates reaching and positively impacting people at least seven times, in as many ways possible, to elicit autopay enrollment action.
30 Jan 2020 Blog A Look Back at 2019 and What's Ahead: Orbipay EBPP Alacriti hosted a webinar reviewing 2019 enhancements made to its flagship electronic bill presentment and payment solution Orbipay EBPP. An overview of the offering’s 2020 roadmap was also provided.
13 Jan 2020 Blog Adopting a Loan Payments Solution: Lessons Learned from Tech CU (Webinar Recap) Making loan payments easier for members is key for every credit union. Alacriti co-hosted a webinar with WesPay and Tech CU to discuss the benefits of implementing Orbipay EBPP to better their member experience.
18 Dec 2019 Blog 2019 Year in Review: Faster Payments, Digital Disbursements, and CAU In 2019, we reported on significant developments in the billing and payments ecosystem in areas including faster payments, digital disbursements, and card account updater. Here’s a look back at key themes we explored in our blog.
04 Dec 2019 Blog The 6 Critical Components of Effective Healthcare Billing Patient payments are a critical revenue source for healthcare providers. Our blog outlines six critical components of effective healthcare billing and how they can facilitate patient payments.
24 Oct 2019 Blog What’s Driving Consumer Adoption of Digital Payments? Digital payments provide benefits including enhanced security, speed, and convenience. Our blog investigates key reasons why today’s consumers are adopting digital payments as an alternative to traditional methods like cash.
23 Oct 2019 Blog How to Streamline Auto Finance Payments in 4 Easy Steps On-time car payments can be as crucial to people’s well-being as paying their mortgage and utility bills. Here are four ways a forward-thinking EBPP solution can help auto finance customers stay current on their auto loans.
02 Oct 2019 Blog A Better Member Journey Is Just a Chat(bot) Away (Webinar Recap) Chatbots are a hot topic for organizations across all industries, including credit unions. Alacriti co-hosted a webinar with NACUSO to discuss the benefits of chatbots for credit unions. Read key takeaways in our blog.
27 Jun 2019 Blog P&C Insurance: Consumer Bill Payment Preferences & What’s Ahead (Webinar Recap) What’s ahead for the Property and Casualty Insurance sector? Alacriti hosted a webinar that explored bill payment preferences, blockchain, cloud computing, and digital disbursements. Read our recap.
29 May 2019 Brochures Orbipay Digital Disbursements® Orbipay Digital Disbursements empowers businesses to initiate electronic payouts to their payees directly, reducing the time and costs associated with paper checks. Funds can be delivered quickly and easily via ACH regardless of whether the payee’s bank account information is already on-file.
29 Apr 2019 Brochures Ella, AI-powered Chatbot® Ella is one of the first artificial intelligence (AI) chatbots that empowers customers to pay their bills directly through your website and via emerging channels including Facebook Messenger and intelligent personal assistants (Amazon Alexa and Google Assistant).
16 Apr 2019 Success Stories How Tracir Financial Services Delivers a Customer-Focused and Flexible Bill Payments Experience Learn why Tracir chose Orbipay EBPP and how the company and its customers benefitted as a result.
08 Apr 2019 Blog The Building Blocks of Production Support: ITIL and COBIT Alacriti’s Production Support capability is guided by two approaches, ITIL and COBIT, that help set appropriate client expectations while allowing us to deliver the best service possible. Our blog details these approaches.
07 Mar 2019 Blog Webinar Recap: Why businesses need to embrace Digital Disbursements. Now. There are significant benefits to be gained by businesses that transition away from paper checks and toward Digital Disbursements for B2C payouts. Our webinar recording makes the case for making the switch.
17 Jan 2019 Success Stories How Horizon Credit Union Cut Payments Acceptance Costs and Streamlined Operations with Orbipay EBPP Horizon’s mission is simple, “Your path. Our purpose.” Its goal is to meet members’ financial needs by offering useful, competitive products while delivering high quality service.
27 Nov 2018 Blog AI Steers Auto Finance in a New Direction, and Other Ideas from the Auto Finance Summit Last month, Alacriti attended the 18th annual Auto Finance Summit in Las Vegas, Nevada. Professionals from across the auto finance world convened for three days of engaging presentations and idea exchanges about all things auto finance. Here’s what we learned.
25 Oct 2018 Blog Bill Payments in 2017: Most Popular Ways (and Days) to Pay Part 3 of our series explores the payment channels (Web Portal, Guest Payments, Agent, IVR) that Orbipay EBPP users chose most often in 2017. It also shares the days of the week that users were most likely to make bill payments.
18 Oct 2018 Blog Bill Payments in 2017: 6 Trends in Payment Options Orbipay EBPP’s 2017 transaction data reveals new insight into consumers’ bill payments behavior. Part 2 of our three-part series shares six trends related to payment options including One Time, AutoPay, and Recurring payments.
11 Oct 2018 Blog Bill Payments in 2017: 7 Insights About Payment Methods We analyzed Orbipay EBPP’s 2017 transaction data to better understand consumers’ bill payments behavior. Part 1 of our three-part series shares observations related to payment methods including ACH, credit cards, and debit cards.
15 Jun 2018 Blog Southeast Credit Union Conference & Expo (SCUCE) Recap Alacriti was honored to attend and exhibit at the 2018 Southeast Credit Union Conference & Expo (SCUCE). Here’s our recap of the conference.
14 May 2018 Blog AI Agents that Learn with Experience Businesses of all kinds are utilizing AI to improve the customer experience. While a pre-trained AI agent does a decent job at understanding and performing actions based on user inputs, it’s better to have an AI agent that continues to learn and understand its users better over time. Our new blog discusses the first of three aspects in which a bot can “learn” to do better.
08 May 2018 Blog The Second Pillar of Information Security: Risk Management Lifecycle A comprehensive risk management lifecycle works hand in hand with security policies to create a sustainable information security program. Alacriti’s risk management approach helps keep us nimble in the face of daily threats.