Playback: The Digital Member Experience – What to Expect in 2021

The pandemic and the resulting economic conditions has accelerated the pace of credit union digital transformation. However, what can be expected in 2021 when it comes to member engagement and expectations? Watch this Callahan webinar playback to learn what member experience expectations and trends we can expect in 2021 and how credit unions can think more holistically about their transformation and digital experiences with a solid fintech ecosystem.