What a Modern Credit Union Member Experience Looks Like

Posted on 20 May 2021


The majority of credit unions are already offering their members online banking and various bill pay options. There is an ever-increasing variety of payment channels, allowing credit unions to meet members where they want to be met—e.g., Facebook Messenger, Alexa, text message, etc. However, in today’s digital world, what are members really expecting for next-level service in payments?

In this webinar hosted by Credit Union Times, speakers from Alacriti and Glia discuss:

  • Disruptors in the banking landscape
  • What payments modernization means when it comes to member service, bill pay, and payments
  • How RTP can better serve members when it comes to payroll, P2P and A2A transfers, disbursements, and business
  • Beyond online banking—what true digital member service really means
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