Orbipay Electronic Billing and Payment Solution

The Most Customizable Billing and Payments Solution.

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Flexible, Cloud-Based Electronic Billing and Payments.

Orbipay EBPP is the most customizable billing and payments solution, designed for businesses of all sizes. It’s a highly scalable, cloud-based electronic bill presentment and payment (EBPP) solution that’s built to adapt quickly to the changing needs of your business and your customers.

Convenient and Flexible Choices

Payment Channels

  • Mobile
  • Web
  • IVR
  • Agent
  • Walk-In
  • FB Messenger

Payment Methods

  • ACH
  • Credit (where permitted)
  • Debit
  • Cash
  • Check

Payment Options

  • One-Time
  • Recurring
  • AutoPay

Easy to Use Customer Portal

The self-service portal enables your customers to make one-time guest payments, or quickly sign up and make enrolled payments. Customers can also schedule and manage payments, view statements, and enroll in paperless billing.

  • Fully Customizable

    The portal can be customized to match your organization’s branding and features can be tailored to your needs.

  • Mobile-Friendly

    The portal is designed and optimized for mobile use.

Easy to Use Customer Care Portal

The customer care portal enables your customer service staff to access profiles, view payment history, schedule and manage payments on behalf of customers, view reports, and perform other day-to-day customer service tasks.

Additional Features

Guest PaymentsCustomers or Members can make payments without enrolling in an online portal.
Pay by TextCustomers or Members can make payments via SMS text messages.
Manage Payments and Funding SourcesCustomers or Members have the ability to edit/cancel payments, view payment history, and can easily add and manage funding sources.
AutoPayCustomers or Members can easily set up automatic payments online.
Skip-a-PayAllow customers or members to skip a payment for a fee.
E-BillingOffer paperless billing and enable your customers to access statements electronically.
Alerts and NotificationsSend automated friendly reminders to your customers or Members about upcoming due dates, payment confirmations, etc.
Link AccountsEasily link multiple accounts into a single view.
Bank Account Validation Quickly validate bank account information to prevent errors and rejections during the payment process.
Credit Card UpdaterAutomatically update stored card data when it expires or gets replaced
Customer or Members SupportAccess account information and payment history, make payments on behalf of customers or Members, and perform other customer or Members service tasks.
ReportingGenerate comprehensive reports on payments processed, returns received, fee and settlement details, enrollment information, and more. Reports can be downloaded in multiple file formats.

Benefits

Reduce Operating Costs

Accelerate Cash Flow

Improve Customer Satisfaction and Retention

Streamline Payment Processing and Settlement

“Before choosing Alacriti, we looked at their competitors first and we found them to be head and shoulders above the rest. Their commitment to the latest technology, together with their excellent customer service, has made our partnership thrive. We look forward to working with them for many years to come.”

Avishai Shraga President at Access Finance, Inc.
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