Flexible, Cloud-Based Electronic Billing and Payments.
Orbipay EBPP is the most customizable billing and payments solution, designed for businesses of all sizes. It’s a highly scalable, cloud-based electronic bill presentment and payment (EBPP) solution that’s built to adapt quickly to the changing needs of your business and your customers.
Convenient and Flexible Choices
Credit (where permitted)
Easy to Use Customer Portal
The self-service portal enables your customers to make one-time guest payments, or quickly sign up and make enrolled payments. Customers can also schedule and manage payments, view statements, and enroll in paperless billing.
The portal can be customized to match your organization’s branding and features can be tailored to your needs.
The portal is designed and optimized for mobile use.
Easy to Use Customer Care Portal
The customer care portal enables your customer service staff to access profiles, view payment history, schedule and manage payments on behalf of customers, view reports, and perform other day-to-day customer service tasks.
Guest PaymentsCustomers can make payments without enrolling in an online portal.
Pay by TextCustomers can make payments via SMS text messages.
Manage PaymentsCustomers have the ability to cancel or edit payments and view payment history.
Manage Funding SourcesCustomers can easily add and manage funding sources.
AutoPayCustomers can easily set up automatic payments online.
E-BillingOffer paperless billing and enable your customers to access statements electronically.
Alerts and NotificationsSend automated friendly reminders to your customers about upcoming due dates, payment confirmations, etc.
Link AccountsEasily link multiple accounts into a single view.
Bank Account Validation Quickly validate bank account information to prevent errors and rejections during the payment process.
Credit Card UpdaterAutomatically update stored card data when it expires or gets replaced
Customer SupportAccess account information and payment history, make payments on behalf of customers, and perform other customer service tasks.
ReportingGenerate comprehensive reports on payments processed, returns received, fee and settlement details, enrollment information, and more. Reports can be downloaded in multiple file formats.
Reduce Operating Costs
Accelerate Cash Flow
Improve Customer Satisfaction and Retention
Streamline Payment Processing and Settlement
“Alacriti IVR and Simple Web payment solutions have helped us automate hundreds of manual loan payment postings each month. Ongoing communications help us stay up to date on new features and functionality, service remains personal, and from the time of implementation they have always been extremely accommodating to tailor to our specific requests.”