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Increase Customer Satisfaction with EBPP
Utilities companies want to provide an outstanding billing and payments experience for their customers that's built with efficiency in mind.
OrbiPay, a multichannel electronic bill presentment and payment solution (EBPP), offers your customers the flexibility and convenience to pay anytime, any way, and anywhere. With comprehensive self-service and paperless billing options, you can give your customers fast, secure, and convenient ways to pay their utilities bills while lowering costs for your organization.
Prevent missed due dates by allowing customers to enroll in AutoPay.
Allow customers to view statements online and manage paperless billing.
Customers can make payments via web, mobile, agent, IVR, and walk-in channels using their preferred payment method, such as credit card, debit card, bank account, check, or cash.