All posts by Erinn Magrosky

Episode 12: Modernizing Payments: Speed, Security, and the Future

Explore the dynamic world of payment solutions in this engaging conversation with fintech expert Marcia Klingensmith, CEO of FinTech Consulting. In this podcast, Klingensmith discusses the critical elements of a modern payment solution, compassionate options such as “skip-a-pay” for those facing financial hardships, and the innovations of instant payments. This episode also offers a glimpse into the future of payments, highlighting the significance of emerging technologies like cloud-based services.

Stamford FinTech MeetUp

Join Alacriti’s Payments Practice Lead, Mark Ranta, at the virtual Stamford FinTech MeetUp on June 11 at 4:30 ET.

Payments are one of the core functions of the financial services industry, and certainly one of the most vibrant segments of the FinTech industry – think PayPal, Venmo, TransferWise, Currency Cloud, and others. There has been massive investment in digital transformation and there is plenty of innovation yet to come.

In this virtual panel discussion with industry experts who are actually getting it done, we will cover the hottest trends, providing an update on their current status, how they will affect financial services, and their impact on the financial services industry. Learn about: 

  • The move to real-time payments, and the Fed’s new FedNowSM Service, which addresses the instant payments expected of online and mobile banking
  • APIs, the cornerstone of Open Banking, support the trend toward easy-to-navigate, connected banking solutions;
  • AI in payments, and how this new technology will change the way payments are processed and the new services that are possible.

The panelists:

  • Gene Neyer: SVP Payments Architecture U.S. Bank, Board member for the U.S. Faster Payments Council
  • Rajesh Venkatraman: Director, IBM Payments Solutions
  • Connie Theien: SVP Payments Industry Relations Federal Reserve System
  • Mark Ranta: Payments Practice Lead, Alacriti

 Get caught up on the major industry trends by joining us for this outstanding panel.

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Leveraging Operating Rules Changes for Innovation Webinar

Compliance is not often thought of alongside innovation, but what if it didn’t have to be that way? 

In this webinar, you will hear first hand from Nacha regarding the upcoming WEB Debit Account Validation Rule, Supplementing Fraud Detection Standards for WEB Debits, and how it will impact network participants in 2021 and beyond. We will explore what real-time validation services mean to bill payment workflows, how they help businesses manage risk, and routes to innovation they begin to unlock. 

Join us on Tuesday, June 9, 2020, at 2:00 pm ET for this informative and interactive session featuring speakers from Nacha’s ACH Network Rules and Alacriti’s Product Management and Innovation teams.   

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Compliance Webinar: Business Continuity and Disaster Recovery Challenges for Compliance Professionals

In light of recent FINCEN and FFIEC regulatory guidance in response to the COVID-19 pandemic, financial institutions have been asked to review the potential impact on current work processes and their compliance teams’ ability to keep pace with their filing obligations. They have also been asked to review their business continuity plans and ensure that FIs adequately plan and address the challenges of remote communications, third-party vendor preparedness, and limitations in staff availability. Finally, the guidance also suggests exploring ways in which outsourcing, or process automation, can assist in mitigating potential negative impacts.

During this FIBA hosted webinar on Thursday, May 28th at 11 am EST, Alacriti’s SVP of  Governance, Risk and Compliance, Buck Kulkarni, along with other compliance professionals from Intelligence for Action LLC, Community Federal Savings Bank NY, and Quantaverse will: 

  1. Review current IT-related best practice, including Zero Trust Architecture and relevant NIST recommendations
  2. Cover how current thinking has been challenged by social distancing and other related policies
  3. Share lessons learned and how they have adjusted to surprises and challenges brought on by the current pandemic.
  4. Provide examples and suggested approaches that leverage third-party providers and/or automation to assist in mitigating the impact on compliance workflows.

Register Here

Alacriti Adds Key Executive Talent to Accelerate Growth

Piscataway, NJ – Alacriti’s thrilled to welcome Carl Robinson as Senior Vice President of Sales and Vanessa Varian as Vice President of Marketing to accelerate company success during our next stage of growth.  

Carl and Vanessa bring a wealth of experience to their new roles and we are excited to welcome them to the Alacriti team,” said Manish Gurukula, Alacriti’s CEO. “Their leadership, knowledge, and insight will be key as we work to accelerate our growth trajectory,” added Gurukula. 

Robinson is dedicated to partner strategies, revenue, sales, and account management. He brings over 25 years of extensive digital banking and global payments experience to our organization. For the past 22 years, Robinson has specifically focused on leading successful sales teams in the development of proven market-based sales strategies, strengthening client relations, and increasing overall sales revenue. Prior to joining Alacriti, he built his executive expertise through the development and leadership of sales teams at EDS, Hewlett Packard, Oracle, Sterling Commerce, Fundtech/Finastra, ACI, and most recently with Infosys.  

Varian will oversee Alacriti’s go-to-market strategy, sales enablement, lead generation, and product marketing efforts. Before joining the company, she was Vice President of Product Marketing for Sidecar, a retail adtech innovator. Varian led global product marketing for TiVo’s portfolio of SaaS entertainment discovery products, and held product marketing roles with IBM’s MassS360, Motorola Mobility (acquired by Google), United Healthcare, and AON.

Credit Union Webinar: Managing Member Experience During COVID-19

As COVID-19 evolves and continues to impact our world, it’s creating new challenges for business. As members are staying in their homes, many credit unions are seeing an overwhelming surge in call volumes, and increased demand for easy-to-use self-service.

We’re here for you during COVID-19. Join Alacriti on Tuesday, April 28 at 2:00 p.m. ET, to learn:

  • What credit unions are doing now to help their members during COVID-19
  • How member service teams can manage an overwhelming surge in call volume 
  • How to provide members with self-service that they need at home, e.g., skip-a-payment and fast payment options that don’t require enrollment 

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Introduction to AWS Well-Architected Framework Webinar

Alacriti invites you to join our AWS consulting team on Thursday, March 26th at 2:00 PM EST for an introduction to AWS Well-Architected Framework.  

The Well-Architected Framework was developed by AWS to help customers build secure, high-performing, resilient, and efficient infrastructure for their applications. 

Based on five key pillars — operational excellence, security, reliability, performance efficiency, and cost optimization — the Framework provides a consistent approach for customers to evaluate architectures, and implement designs that will scale over time.

Join our webinar to learn how you can leverage the Well-Architected Framework to optimize your AWS cloud environment and make it secure, efficient, and reliable. 

Why You Should Attend This Webinar? 

  • If you are considering the switch to the cloud, you’ll get a roadmap on how to do it right to achieve success. 
  • If you are already in the cloud, you get a methodology to help you constantly review how you stack up against the best practices to improve your efficiency, security, and performance while driving the costs down.

Register Here

U.S. Bank Announces Partnership with Alacriti

MINNEAPOLIS–(BUSINESS WIRE)–Oct. 17, 2019– U.S. Bank today announced eBill Service, a simple-to-use electronic bill presentment and payment solution designed for both billers and payers.

For billers, eBill Service streamlines operations, reduces billing costs and delivers innovative payment experiences. For payers, it provides numerous flexible payment options — from online and mobile to text, digital assistant, and Intelligent Voice Response (IVR).

“U.S. Bank eBill Service helps billers get paid faster by giving customers simple, secure ways to make payments how, when, and where they want,” said Rich Erario, executive vice president and head of Global Treasury Management at U.S. Bank. “Flexible and efficient digital payment options provide important working capital benefits for our clients. To deliver these capabilities and the best service, we teamed up with Alacriti, an organization that shares our commitment to payments innovation.”

Click here to read more. 

Webinar: A Better Member Journey Is Just a Chat(bot) Away

Chatbots are quickly becoming a natural part of digital interactions. They help answer our questions, provide customer service, and complete tasks like paying bills quickly and easily. And for credit unions, they can help streamline the member journey in ways you might not think possible. 

Register for our webinar with NACUSO on Wednesday, September 25 at 2pm ET / 11am PT  for a discussion about all things chatbots. We’ll cover:

  • The benefits of chatbots for credit unions
  • Specific use cases
  • How chatbots can deliver a forward-thinking digital experience to your members

Register Now

2019 FIBA AML Compliance Conference

Alacriti will be attending and exhibiting at the 2019 FIBA AML Compliance Conference!

FIBA is a non-profit trade association dedicated to supporting the global financial services industry through thought-leadership, education, innovation, and advocacy.

Taking place in Miami, Florida, professionals from across the financial services and compliance industries will come together to collaborate on the latest topics in compliance and regulation.

Visit our booth (#19) in the Exhibition Area to learn more about Alacriti and see a demo of a new solution we’re developing to help assess and score payments risk.

The 19th annual conference is set to take place March 11-13th. Learn more.

Visit Alacriti at ePayConnect 2019!

Alacriti is looking forward to attending ePayConnect 2019!

This conference brings together over 250 payment professionals and solution providers for three days of thought-provoking discussions on payments trends, new products, important risk and compliance issues, and more.

Stop by booth #22 in the Exhibit Hall to learn how our electronic bill presentment and payment solution, Orbipay® EBPP, helps today’s billers deliver an exceptional bill payment experience that can accelerate cash flow, reduce costs, and streamline operations. You can also click here to schedule a meeting with one of our experts.

EPayConnect will be taking place March 4th – March 6th in Lake Buena Vista, Florida.

ePayConnect 2019

Attending ePayConnect in Lake Buena Vista, Florida this March?

Visit Alacriti at Booth #22 to learn how our electronic bill presentment and payment solution, Orbipay® EBPP, can help your organization meet the needs of today’s bill payers. It can also help you prepare for the future by offering the latest technology, from voice-powered to text message-based payments.

Drop by the booth or select a time using the scheduling tool to meet with one of our experts.

HIMSS 2019

It’s critical for healthcare providers to collect patient payments in a timely manner to maintain good financial performance. Healthcare providers are writing off billions of dollars in bad debt annually, making it imperative for them to collect patient-owed responsibilities such as copays, self-pay, deductibles, and post-insurance balances.

Orbipay® is a cloud-based solution for all your electronic billing, payment, and payout needs. It helps financial institutions, insurance companies, and healthcare providers reduce the time and costs associated with paper-based transactions, while improving the customer experience.

Use the scheduling tool to the right to select a time to meet with one of our experts and learn how Orbipay® can help you improve the patient payment experience.

Alacriti Launches Digital Disbursements on Orbipay

Piscataway, NJ – Alacriti, a payment technology innovator, announces the addition of Digital Disbursements to its Orbipay® platform. Orbipay Digital Disbursements empowers businesses to send electronic payouts to their payees directly, reducing the time and costs associated with paper checks.

“Paper checks can represent a significant expense for businesses, especially those that issue payouts frequently, like property and casualty insurance companies,” says Manish Gurukula, CEO of Alacriti. “Orbipay Digital Disbursements allows businesses to reduce these costs by replacing the manual process of writing paper checks with faster electronic payouts that are deposited directly into payees’ bank accounts.”

Orbipay Digital Disbursements supports three scenarios – Straight-Through, One-Off, and Recurring Disbursements – that enable business-to-consumer (B2C) payouts regardless of whether payees’ bank account information is already on-file. Funds are delivered quickly via ACH, and payees can enroll to access their payout history and to receive email and/or SMS text message alerts and notifications about their payouts. The solution’s Payer Portal provides customer-facing staff easy access to payees’ profiles and activity, including in-depth reporting related to historic and upcoming payouts.

“Payers are looking for ways to reduce costs and improve the customer experience using digital payment methods,” explains Talie Baker, Senior Analyst with Aite Group’s Retail Banking and Payments practice. “And consumers are expecting faster, more convenient payments as well. Digital disbursement solutions are a key differentiator, if not already table stakes, for any 21st century organization making large volumes of disbursements.”

Gurukula adds, “We’ve seen the payments landscape undergo tremendous change, moving toward faster and more personalized transactions. Orbipay Digital Disbursements is designed to deliver that experience to the payout process as well. The solution facilitates quick, easy, and secure payouts that are built with payees in mind, ultimately leading to more satisfied customers.”

Learn more about Orbipay Digital Disbursements. 

AFP 2018

Will you be at AFP 2018 in Chicago, IL this November?

As digital disruption continues to impact nearly every industry, the right technology can help your business keep up with new market forces and consumer demand.

Orbipay® is a single cloud-based solution for all your electronic billing, payment, and payout needs. It helps financial institutions, insurance companies, utility providers, and other businesses streamline operations, improve the customer experience, and reduce the time and costs associated with paper-based transactions.

Be sure to stop by Booth 1647 in the exhibit hall at AFP 2018 to learn more about Orbipay. You can also check out a demo of Ella, an AI chatbot for bill payments, and enter for a chance to win a Microsoft Surface Go!

See you there.

Association for Financial Professionals 2018 / Meet Alacriti at AFP 2018!

Alacriti is pleased to attend AFP 2018!

The Association for Financial Professionals is the premier society for treasury and finance professionals dedicated to advancing the finance profession and the success of its members worldwide. Each year, AFP hosts the largest networking conference worldwide for finance professionals to explore practical solutions to industry challenges.

Visit Alacriti at Booth 1647 in the Exhibit Hall to learn how we’ve helped companies across a variety of industries maximize the potential of their electronic bill presentment and payments, disbursements, global payments, and credit card acceptance programs. You can also enter for a chance to win a Surface Go tablet!

AFP 2018 will be held November 4 – 7, 2018 in Chicago, IL. Learn more.

2018 Utility Payment Conference

Today’s utility customers are looking for a modern bill payment experience that offers a diverse range of payment methods, channels, and options. Orbipay® EBPP is a flexible, cloud-based billing and payments solution designed to deliver this experience. It helps public and private utility providers:

  • Provide a modern bill payment experience across web, mobile, IVR, and emerging channels
  • Accelerate cash flow
  • Increase customer satisfaction
  • Improve operational efficiency

Stop by Booth 108 at the Utility Payment Conference in Orlando, FL to learn more about Orbipay EBPP, and check out a demo of Ella, an AI chatbot that enables bill payments via intelligent personal assistants like Amazon’s Alexa. You can also enter for a chance to win an Amazon Echo!

Auto Finance Summit 2018

How can your auto finance company encourage on-time payments? By offering a bill payment experience that can be customized to the unique needs of your customers. Orbipay® EBPP helps auto lenders like KeyBank Auto and United Consumer Finance accelerate receivables and avoid loan delinquencies by offering a broad range of payment channels, payment methods, and payment options.

Visit Booth 215 at Auto Finance Summit to learn about our simple, smart, and secure cloud-based billing and payments solution that’s:

Meet Alacriti at Auto Finance Summit 2018!

Join Alacriti in Las Vegas, Nevada on October 24 – 26 for Auto Finance Summit 2018!

AFS brings together the best and brightest executives in auto lending and leasing to discuss the most pressing issues facing the industry.

Come meet Alacriti at Booth 215 in the exhibit hall to learn how our bill payment technology helps auto lenders deliver an exceptional end-to-end bill payment experience that’s simple, smart, and secure. You can also enter for a chance to win a Muse Auto, an Alexa-enabled voice assistant for cars, and an Amazon Echo Dot!

We hope to see you there! Learn more about AFS here.