Credit Union Webinar: Managing Member Experience During COVID-19
Posted on 20 Apr 2020
As COVID-19 evolves and continues to impact our world, it’s creating new challenges for business. As members are staying in their homes, many credit unions are seeing an overwhelming surge in call volumes, and increased demand for easy-to-use self-service.
We’re here for you during COVID-19. Join Alacriti on Tuesday, April 28 at 2:00 p.m. ET, to learn:
- What credit unions are doing now to help their members during COVID-19
- How member service teams can manage an overwhelming surge in call volume
- How to provide members with self-service that they need at home, e.g., skip-a-payment and fast payment options that don’t require enrollment
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About Alacriti
Alacriti specializes in developing payment and money movement related technology solutions to companies in the financial services, insurance, healthcare, and utility industries. We offer highly flexible and secure SaaS based payment processing solutions, and provide software, services, and outsourcing of the technology for our clients.