Credit Union Webinar: Managing Member Experience During COVID-19

Posted on 20 Apr 2020

As COVID-19 evolves and continues to impact our world, it’s creating new challenges for business. As members are staying in their homes, many credit unions are seeing an overwhelming surge in call volumes, and increased demand for easy-to-use self-service.

We’re here for you during COVID-19. Join Alacriti on Tuesday, April 28 at 2:00 p.m. ET, to learn:

  • What credit unions are doing now to help their members during COVID-19
  • How member service teams can manage an overwhelming surge in call volume 
  • How to provide members with self-service that they need at home, e.g., skip-a-payment and fast payment options that don’t require enrollment 

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About Alacriti

Alacriti is a leading financial technology company dedicated to helping our clients accelerate their digital payments transformation.

Alacriti’s cloud-based platform, Orbipay, delivers solutions across the payments ecosystem, including The Clearing House’s RTP network, Electronic Bill Presentment and Payments (EBPP), and Digital Disbursements. Through our cloud-native platform, Orbipay, our solutions empower clients to deliver the innovative digital payment experiences today’s consumers demand. In addition to driving modern and frictionless digital payment experiences, our clients benefit from faster time to market and continuous innovation on a proven platform.