Piscataway, NJ – Join Alacriti at Utility Payment Conference in Bally’s Las Vegas, Nevada.  Alacriti will exhibit at the show and present a session on Thursday, October 19th at 11:30 a.m. PST.

Alacriti’s, Max Bisschop and City of Evanston’s CIO Luke Stowe will present a session on how artificial intelligence is reshaping business interactions to be more conversational. In this session, attendees will gain insight into the expectations of today’s digital customers and learn ways to leverage AI to deliver a personalized and seamless bill payment experience that exceeds customer expectations.

Utility Payment Conference provides cooperative, communication, municipality, utility, retailer, and wholesaler and their service providers with a warm and friendly educational atmosphere with the opportunity to learn and share time sensitive and valuable information.

Learn more about UPC

Chatbots – maybe you’ve heard of them. They’re a new way for customers to connect to your business, but they can go further to help you provide an innovative bill payment experience that makes it easy for your customers to pay. How do you keep up with consumer preferences while keeping an eye on the future?

Join Stuart Bain, SVP of Product Management, and Ken Hertzler, VP of Product Marketing, for a 45-minute webinar Tuesday, October 10th to find out. You’ll hear about the following:

• Simple ways to use a chatbot in your customer-facing apps

• How a chatbot can work with your existing bill payment technology

• Security and privacy best practices

• A live demo of our chatbot, Ella

• How to get started today

This webinar is now closed.

Alacriti will host a webinar on the payments experience in the age of connected devices on Wednesday, July 12 at 1PM ET / 10AM PT.

Advances in AI, chatbots, and personal assistants are reshaping the customer experience and redefining how businesses interact with their customers. The technology available today leads consumers to form expectations that apply to any good or services they use – including payments. Billers need to think outside the box to better connect, engage, and transact with their customers on the platforms where they are spending time.

Attend this webinar for the following key takeaways:

• Explore key trends and factors reshaping customer experience in a connected world

• Gain insight into the expectations of today’s digital customer

• Learn how business interactions are becoming conversational

• Learn new ways to engage and deliver compelling, personalized experiences to your customers on emerging digital channels

This webinar has ended.

Piscataway, NJ – Alacriti, a payments technology company, is pleased to announce the launch of Ella, a conversational bot powered by artificial intelligence. Ella enables seamless interaction between businesses and their customers through various messaging channels and virtual assistants. Customers interact with Ella naturally through a series of conversational prompts, as if talking to a customer service representative.

Currently integrated with Alacriti’s payment solutions, Ella enables businesses to offer an innovative customer experience via Facebook Messenger. With Ella’s chatbot functionality, customers will be able to receive notifications and alerts, ask questions about their bills, and make payments within Messenger.

“AI-driven conversational interfaces are transforming how businesses engage with their customers”, says Manish Gurukula, CEO of Alacriti. “We built Ella because customers expect a personalized and context-aware conversational experience, anywhere and in real-time. We’re excited to continue exploring new ways to help our clients deliver an innovative payment experience to their customers on the digital platforms they use the most.”

Learn more about Ella. 

Piscataway, NJ – Alacriti looks forward to attending Money 20/20 October 25 to 28 in Las Vegas, Nevada!

Money 20/20 is the largest global event focused on payments and financial services innovation. Over 10,000 attendees from 75 countries make it the premier financial services conference and trade show to raise brand awareness, build partnerships, and learn about the latest industry developments.

Learn more about Money 20/20 here.

Piscataway, NJ – Join Alacriti at the Auto Finance Summit in Las Vegas October 21 to 23, 2015. Stop by Booth 202 to meet us!

The Auto Finance Summit is an annual gathering of the auto industry’s top financing and leasing leaders. This year’s event is sponsored by Auto Finance News and promises to be bigger and better than ever before.

Visit the Auto Finance Summit website to learn more.

Piscataway, NJ – Alacriti is excited to attend Pubcon in Las Vegas, Nevada October 5 to 8, 2015.

Pubcon is the premier conference and expo for social media and search. Named a “must-attend conference” by Forbes and a “top conference for growing your business” by Inc., Pubcon features an impressive offering of the digital marketing industry’s biggest speakers, exhibitors, and innovators. We’re looking forward to learning about the future of technology at Pubcon!

Learn more about Pubcon here.

South Plainfield, NJ – Alacriti, a provider of electronic payment and financial services related technology solutions, will host a webinar on October 21st at 1pm EDT.

In today’s payments landscape, billers continue to explore opportunities to streamline receivables processing and improve efficiencies.  An integrated receivables hub will help billers consolidate different types of payments into one single platform, helping them simplify payment operations, reduce costs and improve visibility across their organization.

This webinar will explore how Banks can position themselves to help their treasury customers address their needs, while generating new revenue and strengthening relationships.

Attend this webinar to learn:

• About best strategies and practices in implementing a receivables hub
• How you and your treasury customers will be able to perform trend analysis across various payment types
• How you can help your customers accelerate the application of cash
• How you can provide timely and valuable information to your customers

South Plainfield, NJ – Join Alacriti at AFP Annual Conference 2014 in Washington, DC from November 2nd to November 5th.  Stop by booth 528 to meet with us.

AFP Annual Conference is where over 6,500 treasury and finance professionals will gather to inspire, network and take part in a broad range of educational sessions including: Financial Planning and Analysis, Payments, Risk Management and Treasury Management.

Visit AFP site for more information.

South Plainfield, NJ – Alacriti, a provider of electronic payment and financial services related technology solutions, has published its latest case study on their strategic relationship with Elite Services.

For more than 30 years, Elite Services, Inc. of Muncie, Indiana, has been a leading print and communication business solutions provider, offering statement design and processing, online billing and payment, print management, and direct mail solutions.

To meet growing demand, Elite needed a scalable payment solution that would offer its clients comprehensive, multi-channel electronic bill presentment and payment functionality. Rather than developing a solution in-house, Elite chose to concentrate on its core business while a technology partner Alacriti, supplied a customizable payments solution that would allow Elite to continue growing its business and meeting client needs.

Alacriti’s OrbiPay and PatientCollect products have proven an excellent fit for both Elite and its clients. Alacriti and Elite share a client-focused culture, and the partnership has already yielded significant results for Elite’s customer base in the first year of implementation:

• Mortgage lender Stonegate Mortgage Corporation’s electronic payment adoption rates have increased by nearly 400%.
• Indiana hospital Hendricks Regional Health’s payment dollar volume is up over 35%.
• IU Health Bloomington Hospital’s payment volume is up 23%, and dollar volume has increased by 35%.

Elite Services’ CEO, Gary Watson, notes, “These numbers prove what we know: that users like using PatientCollect and OrbiPay.”

With Alacriti as its partner, Elite can now work toward realizing its vision of offering a seamless, end-to-end, integrated solution for its clients that includes print and communication services as well as electronic bill presentment and payment via multiple channels, such as web, IVR and agent.

“We are excited and looking forward, about our ability to offer a best-of-breed solution to our clients,” Watson concludes.

For a full copy of the case study, click here

South Plainfield, NJ – Join Alacriti at Nacha’s CEBP Meeting in Miami, FL. Alacriti will present on Thursday, June 5th at 9:30 a.m. EST.

Alacriti’s SVP, Stuart Bain along with BlueCross BlueShield’s Sr. Director of Financial Operations, Lillian M. Hawkins will present a session on how driving customers to self-service bill payment channels results in improved customer satisfaction and reduction in costs.

The Council for Electronic Billing and Payment (CEBP) promotes the adoption and usage of electronic consumer, business and government billing and payment programs and services across any delivery channel. The CEBP provides an open forum for education, resource development, solution innovation, research and the exchange of information about the electronic billing and the electronic payment industries.

Learn more about CEBP

South Plainfield, NJ – Join Alacriti at IOFM’s Payments Summit in Baltimore, MD. Alacriti will participate in a payments panel session and will present on Tuesday, June 3rd at 4:45 p.m. EST.

The conference will examine the opportunities, challenges and business drivers for emerging payments automation technologies and processes. Alacriti’s session will focus on the Affordable Care Act (ACA) and its profound impact on the way healthcare payments are received, processed and delivered.

The Institute of Finance & Management (IOFM) is the leading source of events, peer networks, training/certification, information tools and resources for Controllers, Accounts Payable, Payments and Corporate Foundation professionals.

South Plainfield, NJ – Alacriti along with client, UMB Bank will present at IOFMs 2013 Conference in Las Vegas, Nevada on Friday, September 27 at 10:30a.m. PST.

The theme of the conference is managing remittance and lockbox operations in a changing payments environment. Alacriti’s session will focus on the strategies and best practices in implementing a receivables hub to consolidate different types of payments into a single platform to simplify payment operations, reduce costs and improve visibility across the enterprise.

The Institute of Finance & Management (IOFM) is the leading source of events, peer networks, training/certification, information tools and resources for Controllers, Accounts Payable, Payments and Corporate Foundation professionals.

South Plainfield, NJ – Alacriti will present at IHES 2013 Fall Meeting at Ballantyne Resort in Charlotte, North Carolina on Thursday, September 12 at 10:15a.m. EST.

IHES is a consortium of America’s leading hospital and healthcare executives who exchange personal knowledge, experience and time with their peers and healthcare suppliers to improve their hospital’s systems, better educate their suppliers in meeting the hospital’s needs, and exchange new and innovative ideas to make the industry more productive and efficient.

South Plainfield, NJ – Alacriti, a highly specialized technology company that develops financial services and payment related technology solutions will co-exhibit with Nationwide Payment Solutions, a Level 1 PCI DSS certified direct payment processor handling over $3 billion in electronic payment transactions, at PSDA’s Distributor Solutions Expo at Navy Pier on May 8 – May 9, 2013.

PSDA is an unrivaled network of professionals, dedicated to providing best-in-class print, marketing and business communications solutions to end-user customers through the distributor channel. PSDA members comprise a broad network of supply chain partners representing roughly 1,000 companies and more than 10,000 active participants who account for more than $5 billion in combined annual sales.

We invite you to visit us in booth P29.

South Plainfield, NJ – Alacriti, a highly specialized technology company that develops financial services and payment related technology solutions will co-exhibit with Utilitec, a premier outsource print provider of utility statement services at CS Week Conference 37 at Tampa Convention Center on April 30 – May 3, 2013.

CS Week is the premier utility customer service conference – presenting a wide range of current utility topics. The annual Exhibit Hall is the largest in the industry exclusively serving meter-to-cash and customer service-related Smart Infrastructure products and solutions.

We invite you to visit us in booth #109.

South Plainfield, NJ – Alacriti, a highly specialized technology company that develops financial services and payment related technology solutions will present at IHES 2013 Conference at Barton Creek Resort and Spa in Austin, Texas on Friday, March 8 at 8 a.m. CT.