Posted on 26 Jun 2014
South Plainfield, NJ - Alacriti, a provider of electronic payment and financial services related technology solutions, has published its latest case study on their strategic relationship with Elite Services.
For more than 30 years, Elite Services, Inc. of Muncie, Indiana, has been a leading print and communication business solutions provider, offering statement design and processing, online billing and payment, print management, and direct mail solutions.
To meet growing demand, Elite needed a scalable payment solution that would offer its clients comprehensive, multi-channel electronic bill presentment and payment functionality. Rather than developing a solution in-house, Elite chose to concentrate on its core business while a technology partner Alacriti, supplied a customizable payments solution that would allow Elite to continue growing its business and meeting client needs.
Alacriti's OrbiPay and PatientCollect products have proven an excellent fit for both Elite and its clients. Alacriti and Elite share a client-focused culture, and the partnership has already yielded significant results for Elite's customer base in the first year of implementation:
Elite Services’ CEO, Gary Watson, notes, “These numbers prove what we know: that users like using PatientCollect and OrbiPay.”
With Alacriti as its partner, Elite can now work toward realizing its vision of offering a seamless, end-to-end, integrated solution for its clients that includes print and communication services as well as electronic bill presentment and payment via multiple channels, such as web, IVR and agent.
“We are excited and looking forward, about our ability to offer a best-of-breed solution to our clients,” Watson concludes.
For a full copy of the case study, click here
The program will provide Alacriti with access to Symitar’s technical resources to enable Orbipay EBPP to integrate with Episys.
Alacriti is a fintech company specializing in payments. Our unified platform, Orbipay, supports three payment-related use cases - electronic bill presentment and payments (EBPP), digital disbursements, and subscription billing. The technology enables clients to reduce costs, improve efficiency, and deliver innovative experiences to their customers.
We also provide software, services, and technology outsourcing for our clients, including AWS Cloud Consulting. Our platform and services are used by organizations representing a variety of industries including financial institutions, healthcare providers, insurance companies, and utilities.