Ella transforms how businesses engage with their customers.
We live in a world where people text emojis to order pizza and use virtual assistants to hail cabs. Consumers expect real-time, personalized, and context-aware interactions that connect them to relevant products and services within their preferred digital environments.
Ella is a chatbot that enables seamless interactions between you and your customers through messaging apps and intelligent personal assistants. Customers communicate with Ella naturally to perform tasks such as making account inquiries, resolving issues, and paying bills.
Ella for Payments
Ella makes it easy for your customers to ask questions about their bills and make payments via Facebook Messenger.
How Ella Works
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1 Invite
Billers provide customers with a biller branded m.me link
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2 Link
Customers link their Facebook account to their account with the biller via link
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3 Pay
Customers can now initiate a conversation with Ella to make a payment
In-App Notifications & Reminders
Once customers link their accounts on Facebook Messenger, customers can opt to receive payment notifications and reminders.
Always On
Customers can chat with Ella whenever they have questions or want to make payments.
Custom Branding
Ella can be customized to match your company's branding.
Benefits
Increase Customer Engagement
Connect with customers on their preferred digital platforms.
Gain Customer Insights
Leverage data for greater personalization.
Enhance Customer Experience
Make it personalized, simple, and convenient.
Improve Customer Service
Seamless responses in real-time.
Schedule a personalized demo
Questions?We're here to help. Call us to speak with an Alacriti team member.(908) 791-2916
