We live in a world where people text emojis to order pizza and use virtual assistants to hail cabs. Consumers expect real-time, personalized, and context-aware interactions that connect them to relevant products and services within their preferred digital environments.
Ella is a chatbot that enables seamless interactions between you and your customers through messaging apps and intelligent personal assistants. Customers communicate with Ella naturally to perform tasks such as making account inquiries, resolving issues, and paying bills.
Ella makes it easy for your customers to ask questions about their bills and make payments via Facebook Messenger.
Billers provide customers with a biller branded m.me link
Customers link their Facebook account to their account with the biller via link
Customers can now initiate a conversation with Ella to make a payment
Once customers link their accounts on Facebook Messenger, customers can opt to receive payment notifications and reminders.
Customers can chat with Ella whenever they have questions or want to make payments.
Ella can be customized to match your company's branding.
Connect with customers on their preferred digital platforms.
Leverage data for greater personalization.
Make it personalized, simple, and convenient.
Seamless responses in real-time.
Questions?We're here to help. Call us to speak with an Alacriti team member.(908) 791-2916