Posted on 04 May 2017
Piscataway, NJ - Alacriti, a payments technology company, is pleased to announce the launch of Ella, a conversational bot powered by artificial intelligence. Ella enables seamless interaction between businesses and their customers through various messaging channels and virtual assistants. Customers interact with Ella naturally through a series of conversational prompts, as if talking to a customer service representative.
Currently integrated with Alacriti’s payment solutions, Ella enables businesses to offer an innovative customer experience via Facebook Messenger. With Ella’s chatbot functionality, customers will be able to receive notifications and alerts, ask questions about their bills, and make payments within Messenger.
“AI-driven conversational interfaces are transforming how businesses engage with their customers”, says Manish Gurukula, CEO of Alacriti. “We built Ella because customers expect a personalized and context-aware conversational experience, anywhere and in real-time. We’re excited to continue exploring new ways to help our clients deliver an innovative payment experience to their customers on the digital platforms they use the most.”
Alacriti is pleased to announce a new brand identity that reflects the spirit of continuous innovation our company is built upon. Beginning today, we’re introducing new logos for both Alacriti and Orbipay, as well as refreshed color schemes and fonts throughout our external-facing materials. Since 2003, we have created solutions that deliver customized billing and […]
Alacriti is pleased to attend AFP 2018! The Association for Financial Professionals is the premier society for treasury and finance professionals dedicated to advancing the finance profession and the success of its members worldwide. Each year, AFP hosts the largest networking conference worldwide for finance professionals to explore practical solutions to industry challenges. Visit Alacriti […]
Join Alacriti in Las Vegas, Nevada on October 24 – 26 for Auto Finance Summit 2018! AFS brings together the best and brightest executives in auto lending and leasing to discuss the most pressing issues facing the industry. Come meet Alacriti at Booth 215 in the exhibit hall to learn how our bill payment technology […]
Alacriti specializes in developing payment and money movement related technology solutions to companies in the financial services, insurance, healthcare, and utility industries. We offer highly flexible and secure SaaS based payment processing solutions, and provide software, services, and outsourcing of the technology for our clients.