To our community/customers/employees,

As our country experiences division, I wanted to let you know that at Alacriti we take our corporate responsibility very seriously. Solving the deep, structural issues that have caused nationwide protests will take dedication.

Our deepest condolences are with the families of George Floyd, Ahmaud Aubrey, Breonna Taylor, and the numerous others who were the victims of senseless violence. At Alacriti, diversity and inclusion have always been a priority for our organization. Just as there is no place for racism in our company, we don’t condone its presence in our community and country.

As we grow as a company, we will continue to ensure that everyone feels included at Alacriti and reject discrimination against ethnicity, gender, culture, or sexual orientation. We are committed to doing our part and hope that you are doing well during these difficult times.

Regards,

Manish Gurukula
Alacriti Co-Founder and CEO

As the COVID-19 health crisis continues to spread around the world, our hearts go out to all who have been affected.

I wanted to personally reach out to you and provide an update on the actions Alacriti is taking in response to the crisis. At Alacriti, we believe it is our role and responsibility to prioritize the health and safety of our employees, customers, and communities, serve you without any interruptions, and support our local health officials and government leaders to help contain the spread of COVID-19.

We are evaluating and updating our plans regularly as the situation evolves, and taking several measures to ensure that we continue to operate without any interruptions. We have also prepared our employees to respond quickly to any emerging situations.

• Continuing normal levels of service and support
  We are prepared to continue delivering the same level of service and platform accessibility as usual, alongside normal levels of support from our customer-facing teams. All of our support functions remain fully online, and we have confirmed with each of our banking and technology providers their readiness to continue normal operations. We have tested all internal systems to ensure that there is no impact due to remote service. You can reach any of our Alacriti team members as you normally would.
• Keeping our Alacriti employees safe
  We have prepared for various scenarios, and in line with our business continuity planning and the latest government advice, we have instructed our teams to work from home and suspended travel until the end of this month. Our employees are the heartbeat of Alacriti, and to help support them during this time, we are expanding our sick leave benefits and other policies so that they don’t need to worry about choosing between their health and work.

We greatly appreciate your understanding that, as a customer, your Alacriti Experience may look a little different as we navigate through this unprecedented time together.

Thank you for being a loyal customer, and we look forward to working with you through these challenging times. We wish you, your families, and your communities good health.

Regards,

Manish Gurukula
Co-Founder and CEO, Alacriti

Alacriti is excited to attend and exhibit at ICBA Live 2020, the first major event for the community banking industry this year. Stop by booth 740 to speak with us about your needs for billing, payments, and digital disbursements. Don’t forget to enter our giveaway!

ICBA (Independent Community Bankers of America) is dedicated exclusively to the community banking industry, providing advocacy and education to 5,000 locations nationwide. This year’s conference will take place March 8-12 at the Gaylord Palms Resort in Orlando, Florida.

Learn more about the conference here.

Alacriti now offers professional cloud consulting services for Amazon Web Services (AWS) computing initiatives, helping businesses design, architect, build, modernize, migrate, and manage workloads and applications on AWS to accelerate their journey into the cloud. As an Advanced Consulting Partner in the AWS Partner Network (APN), Alacriti has demonstrated AWS expertise, significant capabilities and engagement in the AWS ecosystem, and has built a strong AWS-based business.

We’ve been through the trials and tribulations of building and migrating very large, highly regulatory-sensitive workloads to AWS since 2013, and now bring this deep knowledge and in-the-trenches experience to our consulting services engagements. Our team of more than 40 AWS-certified professionals helps organizations of all types and sizes leverage the speed, agility, scalability and cost savings advantages of cloud environment innovation to realize strategic business goals.

AWS cloud security and risk management is an area we specialize in. One of the biggest obstacles in moving to the cloud is figuring out how to comply with regulatory mandates like the Payment Card Industry Data Security Standard (PCI DSS), European Union’s General Data Protection Regulation (GDPR), Health Insurance Portability and Accountability Act (HIPPA), and Health Information Technology for Economic and Clinical Health (HITECH) Act. By utilizing Alacriti cloud consulting services, businesses can leverage our knowledge and expertise to tackle this challenge head-on with efficiency.

“Achieving APN Advanced Consulting Partner status speaks volumes about the level of commitment and expertise that Alacriti brings to every customer engagement,” said Buck Kulkarni, Alacriti’s Senior Vice President and Head of AWS Cloud Consulting Services. “The outstanding support and account management process related to AWS adds tremendous value to the final outcome for our customers,” continued Kulkarni. “With our focus on the cloud for digital commerce and our deep understanding of the needs of this segment as it relates to website infrastructure, businesses can enjoy peace of mind in knowing that they are working with a proven team of experts that can help leverage the cloud effectively and affordably.”

Alacriti is excited to attend and exhibit at AFSA’s 2020 Vehicle Finance Conference & Expo Summit, the premier event developed for and driven by members of the vehicle finance industry. Stop by booth 325 to speak with us!

AFSA (American Financial Services Association) stands as the primary trade association for the consumer credit industry, promoting safe & ethical lending to borrowers and improving consumers’ access to credit. This year’s Vehicle Finance Conference will take place February 12-14 at the Bellagio Hotel & Casino in Las Vegas, Nevada.

Learn more about the conference here.

Alacriti is excited to attend and exhibit at the 19th Annual Auto Finance Summit, the premier event for professionals in the automobile lending and leasing industry.

Visit us at Booth #108 to learn more about our electronic bill presentment and payment (EBPP) solution, Orbipay® EBPP, which helps auto finance companies service their loans quickly and easily. While you’re there, enter for a chance to win a car voice assistant and wireless speaker. We are also participating in the Trick or Treat cocktail reception on October 29, where exhibitors will hand out Halloween goodies to attendees!

The Auto Finance Summit is presented by Auto Finance News, the top publication for news and insights in the world of auto finance. This year’s summit will take place October 28–30 at the Bellagio in Las Vegas, Nevada.

Learn more about the conference here.

Alacriti is excited to attend and exhibit at AFP 2019, one of the biggest finance conferences in the country where financial professionals can gain new knowledge about their industry.

Come see us at Booth #2443, and enter our giveaway for a chance to win a Windows Surface!

AFP (Association for Financial Professionals) is an organization dedicated to developing and educating members of the finance industry. This year’s conference will take place October 20–23 in Boston, Massachusetts.

Learn more about the conference here.

Bill payments for property and casualty insurance are among the most critical that consumers make. Continuous coverage depends on current policyholder accounts that are fueled by on-time payments.

How do policyholders typically fund their P&C Insurance payments? Do they prefer repeating transactions like AutoPay or single One Time payments? What are the payment channels they gravitate toward? And when are they most like to pay their P&C Insurance bills?

Join our webinar on June 25 for a discussion about consumer bill payment preferences for P&C Insurance and what might be ahead. Experts from Aite Group and Alacriti will discuss:

• Macro trends for the P&C Insurance sector
• Historical bill payment trends for P&C Insurance policyholders
• Future-looking trends impacting P&C Insurance including cloud computing, blockchain, and digital disbursements

Alacriti is excited to attend and exhibit at the 2019 Connected Claims USA Summit, the world’s largest gathering of insurance claims executives who are striving for efficient customer service. Stop by booth 511 to speak with us!

Connected Claims USA is an Insurance Nexus event. Insurance Nexus acts as the central hub for insurance executives and provides the tools and insights for insurers to thrive. This year’s conference will take place June 5 – 6 at the Marriott Marquis in Chicago, Illinois.

Learn more about Connected Claims USA.

Alacriti is excited to speak at PAYMENTS 2019, NACHA’s annual conference that unites thousands of representatives from financial and technology services organizations to discuss current issues and opportunities.

Stuart Bain, SVP of Product Management at Alacriti will partner with Jeff Pauly, Director of Product Solutions at Bank of America to present a session called, ‘What’s Next for Chatbots?’, on Tuesday, May 7 at 2 pm. This session will explore the changing landscape of chatbots and answer questions about where the technology is heading. In addition, the speakers will discuss how chatbots can improve customer service, as well as some of the opportunities and threats associated with the technology.

NACHA, The Electronic Payments Association, works to create broadly adopted payment and financial messaging standards through governance, collaboration, and innovative development. This year’s conference will take place May 5–8 at the Orlando World Center Marriott in Orlando, Florida.

Learn more about PAYMENTS 2019.

Alacriti is excited to attend and exhibit at the 2019 NACUSO Network Conference, one of the highest rated US conferences that addresses important issues and opportunities for credit union professionals.

Stop by our booth located in the Seaport Foyer of the Manchester Grand Hyatt Hotel. We are also sponsoring the Tuesday morning breakfast buffet, and are proud to announce a partnership with NACUSO for the remainder of the year.

NACUSO (National Association of Credit Union Service Organizations) is the only trade association dedicated to innovation and collaboration within the credit union industry. This year’s conference will take place April 14 – 17 in San Diego, California.

Learn more about the conference.

Alacriti is excited to speak at CS Week Conference 43, the premier annual customer service conference serving electric, gas, and water-related utility professionals across North America.

Stuart Bain, SVP of Product Management at Alacriti will present a session dedicated to, ‘Emerging Payment Channels: How Secure Are They?’, on Tuesday, April 9 at 10:15 am. In this session, Stuart will provide CS Week attendees a better understanding of how to maintain payments security and compliance as new channels emerge. You can also find Alacriti at Booth 739 in the exhibit hall throughout the event.

CS Week is one of the largest industry conferences serving the utility space, bringing together customer service managers, IT executives, billing specialists, finance directors, and others to explore high-quality technology and strategies to achieve customer service success. This year’s conference will take place April 8 – 12 in Phoenix, Arizona.

Learn more about CS Week.

Now more than ever, consumers expect on-demand transactions with the touch of a finger. But business-to-consumer (B2C) payouts remain stubbornly tied to paper checks. In this age of digital transformation, why do so many companies still rely on paper checks for B2C payouts?

The answer lies in complex factors including legacy systems, security concerns, and customer readiness. Despite these challenges, Digital Disbursements can create significant, long-lasting competitive advantages for businesses, including cost savings and improved customer satisfaction.

Join our webinar on March 5th for a discussion about Digital Disbursements and how it can benefit businesses and end consumers. Experts from Bank of America, Zelle, and Alacriti will discuss:

• The Digital Disbursements Landscape – Market size and trends
• Use Cases – Which businesses stand to benefit the most from Digital Disbursements?
• Benefits – How can Digital Disbursements create lasting advantages for businesses and their customers?

Alacriti is pleased to announce a new brand identity that reflects the spirit of continuous innovation our company is built upon. Beginning today, we’re introducing new logos for both Alacriti and Orbipay, as well as refreshed color schemes and fonts throughout our external-facing materials.

Since 2003, we have created solutions that deliver customized billing and payments experiences to our clients and their customers. In 2017, our electronic bill presentment and payment solution, Orbipay EBPP, transacted approximately 13 million payments. This milestone is a testament not only to our growing client community but also to our passionate colleagues who work tirelessly on their behalf.

Our new brand identity communicates this evolution through sleek and modern visual elements that embody the seamless client experiences we strive to deliver. You’ll notice the new logos and branding on external-facing communication channels including our website, emails, and social media accounts.

What hasn’t changed is our dedication to delivering the most advanced billing and payments solutions and services to our clients. We’re excited to unveil our new brand identity and the spirit it conveys, both now and into the future.

Piscataway, NJ – Join Alacriti at Utility Payment Conference in Bally’s Las Vegas, Nevada.  Alacriti will exhibit at the show and present a session on Thursday, October 19th at 11:30 a.m. PST.

Alacriti’s, Max Bisschop and City of Evanston’s CIO Luke Stowe will present a session on how artificial intelligence is reshaping business interactions to be more conversational. In this session, attendees will gain insight into the expectations of today’s digital customers and learn ways to leverage AI to deliver a personalized and seamless bill payment experience that exceeds customer expectations.

Utility Payment Conference provides cooperative, communication, municipality, utility, retailer, and wholesaler and their service providers with a warm and friendly educational atmosphere with the opportunity to learn and share time sensitive and valuable information.

Learn more about UPC