Posted on 20 Jun 2016
When the Affordable Care Act opened up insurance exchanges nationwide, one health insurance company's membership enrollment surged and its call centers flooded with customer inquiries. The company knew it needed an automated payment system to handle the increased demand as soon as possible, so they turned to Alacriti to implement one within an accelerated timeframe.
Since implementing OrbiPay, the health insurance company has processed over 2 million payments and customers no longer have to reach an agent to make their payments. Our client is confident that Alacriti and OrbiPay will continue to meet and exceed its expectations.
Read our Success Story to learn more.
10 Dec 2018 Blog 3 Benefits of Pay by Text for Digital Bill Payments Businesses are always looking for new ways to streamline bill payments. Pay by Text can deliver a customer bill payment experience that’s quick, convenient, and highly personalized.
27 Nov 2018 Blog AI Steers Auto Finance in a New Direction, and Other Ideas from the Auto Finance Summit Last month, Alacriti attended the 18th annual Auto Finance Summit in Las Vegas, Nevada. Professionals from across the auto finance world convened for three days of engaging presentations and idea exchanges about all things auto finance. Here’s what we learned.