Posted on 20 Jun 2016
When the Affordable Care Act opened up insurance exchanges nationwide, one health insurance company's membership enrollment surged and its call centers flooded with customer inquiries. The company knew it needed an automated payment system to handle the increased demand as soon as possible, so they turned to Alacriti to implement one within an accelerated timeframe.
Since implementing OrbiPay, the health insurance company has processed over 2 million payments and customers no longer have to reach an agent to make their payments. Our client is confident that Alacriti and OrbiPay will continue to meet and exceed its expectations.
Read our Success Story to learn more.
04 Dec 2019 Blog The 6 Critical Components of Effective Healthcare Billing Patient payments are a critical revenue source for healthcare providers. Our blog outlines six critical components of effective healthcare billing and how they can facilitate patient payments.