Success Stories

Alabama Credit Union Chooses Payments Platform with Real-Time Core Integration

Posted on 07 Mar 2022

Alabama Credit Union is known for personal service, low-cost loans, and above-average dividends on deposits. Due to limitations with their payments platform, Alabama Credit Union had to take payments over the phone and manually provision members' accounts. Because of a lack of integration with their core, there were inefficient processes and a lack of convenience for their members.

With Orbipay EBPP, Alabama Credit Union was able to save staff time, reduce errors, and provide a modern payment experience to its members.

Read the success story to learn how Alabama Credit Union was able to process more payments, saw a huge reduction in staff hours needed to accept phone payments, and were able to reduce delinquency in first-time indirect loan payments.

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