Posted on 26 Jul 2023
Real-time payments (RTP) have experienced exceptional growth in recent years. The RTP market size was valued at 17.57 billion in 2022 and is expected to grow at a compound annual growth rate (CAGR) of 35.5% from 2023 to 2030. As businesses and consumers increasingly adopt this digital payment method, it is crucial to understand the return on investment (ROI) associated with real-time payments. While quantifying the monetary ROI of RTP can be challenging, industry experts emphasize the value of competitive advantage, innovation, and meeting customer demands. This article explores the ROI of real-time payments and unveils the growth potential it offers.
Contrary to popular belief, real-time payments do not cost more for businesses and consumers when compared to non-instant electronic payments. A 2019 report indicates that the average cost of real-time payments amounts to approximately $1.95 for 10 transactions per capita. In comparison, traditional check-based transactions incur a cost of around $2.79 for the same number of transactions. This data demonstrates the cost-effectiveness of real-time payments, positioning them as a favorable option for businesses and consumers alike.
Implementing real-time payments can lead to a decrease in net payment system costs over five-years. By replacing outdated payment methods with instant electronic payments, businesses can streamline their payment processes, reduce manual intervention, and eliminate the inefficiencies that stem from waiting periods. Consequently, this not only reduces costs (for example, staff time to check on whether a payment has been posted, the cost of waiting for supply until funds have transferred, etc.) but also frees up valuable resources that can be allocated to more strategic initiatives.
According to Deloitte's "Economic Impact of Instant Payments" report, real-time payments have the potential to deliver significant cost savings in net payment system costs. The report emphasizes that the adoption of RTP can lead to substantial reductions in costs by further displacing expensive check usage, particularly in high-income countries. However, it also notes that in developing nations with low check usage but significant cash transactions, there may initially be a net increase in payment system costs. The analysis highlights the influence of factors such as the cost of payment instruments, population size, and economies of scale on the cost savings achieved through RTP. As countries transition away from cash and RTP increasingly replaces cash transactions, the report suggests that the savings in net payment system costs related to cash will rise progressively over time.
Real-time payments present businesses with opportunities to generate new revenue streams and enhance existing ones. Here are a few ways in which RTP contributes to revenue growth:
It’s quite evident that there is a demand for faster payments. There are Zelle users coming from virtually every financial institution in the U.S., even if the institution does not offer it. In 2022, transactions through the Zelle network grew 26% yearover-year, totaling 629 billion, and the total transaction value increased by 28% yearover-year. In addition, P2P payments overall have been growing and are projected to grow even more in the coming years, making real-time an even more important feature to offer.
In addition, The Clearing House (TCH) has metrics that demonstrate that instant payments are growing significantly.
The Federal Reserve has also presented survey information that indicates demand for real-time payments, making a clear case for the importance of real-time payments for accountholder retention.
While quantifying the exact monetary ROI of real-time payments may be challenging, the growth potential and benefits they offer cannot be ignored. Real-time payments provide cost-effective alternatives to traditional payment methods, and they also drive competitive advantage, foster innovation, and meet evolving customer demands.
Businesses that embrace real-time payments can unlock new revenue streams, improve client experience, and streamline their operations, leading to enhanced profitability and long-term growth. As the adoption of real-time payments continues to surge, organizations must recognize the importance of this transformative payment method and capitalize on the multitude of benefits it brings.
Alacriti’s centralized payments hub provides innovation opportunities and the ability for customers to make smart routing decisions at the financial institution to meet their individual needs. Financial institutions can unify payment processing all in one cloud-based platform— ACH, the Fedwire Funds Service, TCH RTP® network, Visa Direct, and soon, the FedNowSM Service. To speak with an Alacriti payments expert, please contact us at (908) 791-2916 or info@alacriti.com
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