Transforming the Digital Customer Experience

Posted on 16 Jul 2021

Consistent, modern digital banking and payments experiences are now table stakes. Digital wallet providers, fintechs, and challenger banks can deliver intuitive, customer-centric banking experiences like embedded lending, real-time payments, and direct payroll deposit—and they are entering the market at an alarming rate. In today’s landscape, what are customers really expecting for next-level service in payments?

Please join Alacriti and Glia on August 3 at 2:00 p.m. ET for a panel discussion hosted by ICBA about payments modernization that covers:

  • Market divergence in digital financial services
  • What disintermediation means today
  • What payments modernization means when it comes to money movement
  • How RTP can better serve customers when it comes to payroll, P2P and A2A transfers, disbursements, and business
  • What customers expect for true digital customer service


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About Alacriti

Alacriti is a leading financial technology company dedicated to helping our clients accelerate their digital payments transformation.

Alacriti’s cloud-based platform, Orbipay, delivers solutions across the payments ecosystem, including The Clearing House’s RTP network, Electronic Bill Presentment and Payments (EBPP), and Digital Disbursements. Through our cloud-native platform, Orbipay, our solutions empower clients to deliver the innovative digital payment experiences today’s consumers demand. In addition to driving modern and frictionless digital payment experiences, our clients benefit from faster time to market and continuous innovation on a proven platform.