Maximizing the Member Experience Through Payments

Posted on 12 Oct 2021

The loan payment experience for your credit union is often the first impression. When it’s done right, indirect members love the experience—leading to opening new accounts or loans as direct members. However, when it’s inefficient and cumbersome, it can lead members to look elsewhere to meet their financial service needs.

In this webinar, hosted by CUInsight, Alabama Credit Union and Alacriti will walk you through maximizing the member experience through payments transformation and discuss the benefits on the other side, including:

  • How to improve your loan portfolio’s performance
  • How to lower servicing costs via digital transformation
  • Expanding the indirect loan portfolio with digital tools
  • What members are expecting from modern money movement experiences

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