In today’s digital age, credit unions are navigating the shift towards instant payments. Industry experts and credit unions dispel myths and discuss how real-time payments position credit unions at the forefront of this evolution.
Unveiling the Future of Payments: A Credit Union Perspective on Instant Payments Read More »
Discover how credit unions can elevate member satisfaction and retention by repositioning bill pay at the heart of their digital experience. Learn about strategies for enhancing visibility, offering diverse features, and using modern solutions.
Elevating Digital Banking: The Power of Bill Pay in Credit Unions Read More »
Explore the FedNow Service and its potential impact on credit unions through a recent webinar debunking top misconceptions. This blog offers insights and discusses five misunderstandings to aid in financial institution decision-making.
Demystifying the Top 5 Misconceptions about the FedNow Service Read More »
Digital customer service is vital for businesses in today’s tech-savvy world. Discover how financial institutions can leverage online services to meet the demands of customers, improve customer retention, and increase revenue.
The Importance of Digital Customer Service in Banking to Businesses Read More »
With real-time payments becoming ubiquitous, many credit unions have decided to move forward with adoption. This blog discusses the decision to use a funding agent or correspondent partner.
A Quick Run-Down on Real-Time Payments and Liquidity Management Read More »
When it comes to payments modernization, how does it fit into an overall seamless digital banking experience? This blog highlights the importance of ease of use and instant gratification in the user’s banking experience.
Faster Payments Are Set to Revolutionize Modern Digital Payments Read More »
As instant payments grow, so does the risk of fraud. This blog discusses what financial institutions can do to mitigate real-time payments fraud.
Real-Time Payments Fraud: Is Your Business Ready? Read More »
The holiday season can be hectic for call centers at financial institutions but chatbots can be integral to managing the call volume. In this blog, we spoke with Jenn Markus, Glia’s Director of Technology Partnerships on this topic.
Help for the Holidays—from Chatbots Read More »
Historically, payment systems were introduced one at a time as payment methods became available. Since then, they have expanded to include new real-time payment rails. This blog discusses how payment service hubs differ today.
“Payment Services Hub”: What it Means Today Read More »
In a recent CUInsight hosted webinar, credit unions had the opportunity to ask questions regarding FedNow Service’s upcoming launch in 2023. Here are 3 things that were discussed that you should know.
3 Things to Know About FedNow, Now Read More »
In April 2022, EBA Clearing, SWIFT, and The Clearing House announced their plan to launch a pilot service for immediate cross-border payments. Here’s why that’s huge for payments.
Real-Time Payments Without Borders Read More »
Here is a look at what AI in customer service means to tomorrow’s competitive landscape.
AI and Customer Service by the Numbers (Infographic) Read More »
