Inside Instant Payments: Community Banks and Credit Unions Share Their Stories

With the rapid growth of transaction volumes on The Clearing House RTP® network and the FedNow® Service, financial institutions are actively navigating the opportunities and challenges presented by instant payments.

In this article, industry leaders from ABNB Federal Credit Union, First Internet Bank, and Veridian Credit Union share firsthand insights from their operational journeys along with Mark Majeske, SVP of Faster Payments at Alacriti and a key figure in the design of the RTP network. These industry experts discuss real-world experiences and actionable strategies for implementing instant payments. Topics include operational challenges, risk management, and accountholder satisfaction. The discussion offered practical guidance for financial institutions looking to harness the full potential of instant payments.

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