Payment products and services have long been acknowledged as the connective tissue at financial institutions, and as collectively providing a significant core revenue stream. Yet payments products and services operate in the larger context of institutional IT infrastructure and planning, subject to the objectives of multiple consumer, small business, and commercial business units. What are the business and technology priorities and market dynamics that drive this diverse array of payment services?

In partnership with Mercator Advisory Group, we surveyed senior FI executives to get their thoughts on the state of real-time payments and payments infrastructure.

Download the full report to discover the key findings.