As instant payments gain traction across the industry, community banks are under growing pressure to modernize their payment infrastructure—without sacrificing the reliability and familiarity of legacy systems like ACH.
This ICBA-hosted discussion, featuring Neeraj Gupta, SVP of Product Management at Alacriti, explores how community banks can evolve their payments strategy to meet customer expectations while maintaining control, flexibility, and compliance. Key learnings will include:
- How a centralized payments hub streamlines operations and unifies support for multiple rails
- When to use ACH for recurring payments—and when to consider real-time
- How intelligent routing can optimize transaction efficiency and reduce operational burden
- Ways to deliver both speed and stability by supporting ACH and instant payments in parallel
- Strategies to boost competitiveness and unlock new revenue through modern payment offerings
