For many credit unions, modernizing loan payments is about more than giving members another way to pay. It is an opportunity to remove friction from the member experience, reduce manual processes, improve operational efficiency, and build a payment environment that can evolve as member expectations change.
Those challenges were at the center of the webinar How Credit Unions Are Rethinking Loan Payments, featuring Dustin Kizer, digital services director at Alabama Credit Union, and Stuart Bain, SVP of product management at Alacriti.
