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  • 06 Nov 2019 What We Learned at AFP 2019 Alacriti attended sessions at AFP 2019 dedicated to the latest in payments. Our blog shares lessons learned about paper checks, refunds, and why it’s more important than ever to embrace payments innovation.

  • 09 Sep 2019 Payments and the Internet of Things (IoT) The Internet of Things (IoT) is growing quickly and consumers expect payments to integrate seamlessly with their connected devices. Read examples of the IoT in action and what it means for payments in our blog.

  • 21 Aug 2019 3 Payments Stories That Caught Our Eye Alacriti keeps a close eye on the news that impacts electronic bill presentment and payments (EBPP). Here are three recent headlines related to faster payments, AI and biometrics for fraud prevention, and Apple’s new credit card.

  • 08 May 2019 Five Examples of Biometrics in Banking More businesses are incorporating biometric authentication into their user experiences, from facial recognition to fingerprint scanners. Here are five banks that are using biometrics to improve security and fight fraud.

  • 09 Nov 2018 5 Things We Learned at AFP 2018 Alacriti attended and exhibited at AFP’s 2018 conference in Chicago. Here are five things we learned during the payments-related presentations that were delivered at the event.

  • 31 Jul 2018 Conversational AI for the Customer Experience Experts predict the proliferation of artificial intelligence will be more impactful than the Internet. Learn how artificial intelligence can help your business streamline operations and deliver a better customer experience.

  • 15 May 2018 CS Week 2018 Recap Alacriti was honored to exhibit and speak at CS Week 2018. Here’s what we learned at our session on how utility companies can leverage artificial intelligence (AI) and chatbot technology for bill payments and customer service.

  • 14 May 2018 AI Agents that Learn with Experience Businesses of all kinds are utilizing AI to improve the customer experience. While a pre-trained AI agent does a decent job at understanding and performing actions based on user inputs, it’s better to have an AI agent that continues to learn and understand its users better over time. Our new blog discusses the first of three aspects in which a bot can “learn” to do better.

  • 09 May 2018 NACHA PAYMENTS 2018 Recap Alacriti recently participated in NACHA’s PAYMENTS 2018 conference. Here’s a summary of our sessions dedicated to artificial intelligence (AI), blockchain, and chatbot technology.

  • 20 Feb 2018 The Elegant Future of Payments Alacriti’s CEO, Manish Gurukula, recently talked with’s Karen Webster to discuss how voice-activated user experience (UX) is the next big thing in elegant, streamlined bill payments.

  • 06 Nov 2017 Why Should Businesses Embrace Disruption? Businesses need to get outside their comfort zones to better understand the customer experience and how it might need to change in the future.

  • 05 Jul 2017 The Future of Business is Conversational Conversational AI helps businesses provide an innovative customer experience on the digital platforms consumers use the most.

  • 17 Nov 2016 Contextual Commerce: What Is It, and Where Is It Going? Connected devices are creating new digital touch points and ample opportunity for commerce.

  • 07 Nov 2016 The Chatbot Revolution Recent trends indicate consumers are willing to conduct activity extending far beyond simple conversation within messaging apps.

  • 02 Nov 2016 Is Bank Innovation Fact or Just Fiction? Banks need to adapt a mindset for innovation in order to be competitive.

  • 25 Jul 2016 The Battle for the Mobile Payments Space The battle for the mobile payments space is a complex one involving a number of participants and interests.

  • 29 Jun 2016 Banks and the Blockchain Blockchain technology is a promising new concept currently being explored for practical application by the financial services industry.