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08 May 2019 Five Examples of Biometrics in Banking More businesses are incorporating biometric authentication into their user experiences, from facial recognition to fingerprint scanners. Here are five banks that are using biometrics to improve security and fight fraud.
09 Nov 2018 5 Things We Learned at AFP 2018 Alacriti attended and exhibited at AFP’s 2018 conference in Chicago. Here are five things we learned during the payments-related presentations that were delivered at the event.
02 Oct 2018 3 Payments Stories That Caught Our Eye Payments are transforming faster than ever before. Our new blog details three recent stories that caught our eye, from software-based biometrics fueling mobile payments to enhancements affecting Same Day ACH.
31 Jul 2018 Conversational AI for the Customer Experience Experts predict the proliferation of artificial intelligence will be more impactful than the Internet. Learn how artificial intelligence can help your business streamline operations and deliver a better customer experience.
06 Jun 2018 What’s New(s) In Payments The payments landscape changes daily. Here are recent news headlines related to artificial intelligence (AI), online commerce, digital payments, cash, and credit cards.
15 May 2018 CS Week 2018 Recap Alacriti was honored to exhibit and speak at CS Week 2018. Here’s what we learned at our session on how utility companies can leverage artificial intelligence (AI) and chatbot technology for bill payments and customer service.
14 May 2018 AI Agents that Learn with Experience Businesses of all kinds are utilizing AI to improve the customer experience. While a pre-trained AI agent does a decent job at understanding and performing actions based on user inputs, it’s better to have an AI agent that continues to learn and understand its users better over time. Our new blog discusses the first of three aspects in which a bot can “learn” to do better.
09 May 2018 NACHA PAYMENTS 2018 Recap Alacriti recently participated in NACHA’s PAYMENTS 2018 conference. Here’s a summary of our sessions dedicated to artificial intelligence (AI), blockchain, and chatbot technology.
01 Mar 2018 Smarter Bill Payments for a Connected World Digital connectivity, emerging technology, and the resulting shifts in consumer behavior are all driving the future of payments. When it’s time to pay a bill, your customers want flexibility, a personalized experience, and forward-thinking technology.
20 Feb 2018 The Elegant Future of Payments Alacriti’s CEO, Manish Gurukula, recently talked with PYMNTS.com’s Karen Webster to discuss how voice-activated user experience (UX) is the next big thing in elegant, streamlined bill payments.
03 Jan 2018 Put Your Money Where the Millennials Are Disruption is more than just a buzzword these days, and millennials are probably the most disruptive of all.
06 Dec 2017 The Next Big Thing in Payments is Voice From lunch orders to bill payments, consumers are getting used to talking to their phones or virtual assistants to carry out all kinds of tasks.
21 Nov 2017 The Battle for the Mobile Payments Space: Apple and Walmart Take the Lead Apple Pay and Walmart Pay grab significant shares of the mobile payments market in 2017.
06 Nov 2017 Why Should Businesses Embrace Disruption? Businesses need to get outside their comfort zones to better understand the customer experience and how it might need to change in the future.
03 Nov 2017 What We've Been Reading: Real-Time Payments on the Rise, Apple Pay Dominates Real-time payments are on the rise, and Apple Pay looks to dominate the mobile payments market. Take a look at we've been reading about payments and financial technology.
23 Oct 2017 The Payment Experience Your Customers Want: Auto Finance The right payment solution and an ongoing commitment to improve technology can help auto financers provide a seamless bill payment experience.
12 Sep 2017 A Look at P2P Payments Peer-to-peer or “P2P” payments are likely to become more popular as consumers adopt new technology and switch from physical payment methods to digital alternatives.
08 Sep 2017 What We've Been Reading: New Players in Mobile Payments and More Mobile payments are taking center stage as more players enter the market. Take a look at we've been reading about payments and financial technology.
11 Jul 2017 Leveraging AI to Perfect the Customer Experience Conversational AI allows businesses to offer a seamless, personalized, and context-aware user experience on the digital platforms consumers use most.
05 Jul 2017 The Future of Business is Conversational Conversational AI helps businesses provide an innovative customer experience on the digital platforms consumers use the most.