This has been a tough year for both members and credit unions — and the need for credit unions to accelerate bill pay revenue and on-time bill payments has never been greater. This year, credit unions have been working even harder to improve the member experience and provide them with more options. A good payments fintech partner can help with these goals.

However, it may be tempting to stay with a legacy vendor because of the length of the relationship and perceived obstacles to change. At the same time, if there are glaring issues with your current provider, it may be time to discover what’s out there as an alternative. There are many fintechs to choose from, so how do you know what’s best for your credit union? Download this article for a checklist of what to look for in a payments fintech partner.