Posted on 19 Feb 2018
Piscataway, NJ - Alacriti is excited to speak at CS Week Conference 42, the premier annual customer service conference serving electric, gas, and water-related utility professionals across North America.
Max Bisschop of Alacriti and Luke Stowe, CIO of the City of Evanston, IL, will deliver a one-hour presentation on AI for bill payments Thursday, May 3 at 10:30am. Through this exclusive session, Alacriti and the City of Evanston hope to provide CS Week attendees with a better understanding of this promising new technology and how it can be leveraged by utility companies to improve the customer experience. You can also find Alacriti at Booth 230 in the exhibit hall throughout the event.
CS Week is one of the largest industry conferences serving the Utility space, bringing together customer service managers, IT executives, billing specialists, finance directors, and others to explore high-quality technology and strategies to achieve customer service success. This year’s conference is set to take place April 30 – May 4 in Tampa, FL.
The program will provide Alacriti with access to Symitar’s technical resources to enable Orbipay EBPP to integrate with Episys.
Alacriti is a fintech company specializing in payments. Our unified platform, Orbipay, supports three payment-related use cases - electronic bill presentment and payments (EBPP), digital disbursements, and subscription billing. The technology enables clients to reduce costs, improve efficiency, and deliver innovative experiences to their customers.
We also provide software, services, and technology outsourcing for our clients, including AWS Cloud Consulting. Our platform and services are used by organizations representing a variety of industries including financial institutions, healthcare providers, insurance companies, and utilities.