Alacriti Joins the Symitar Vendor Integration Program

Posted on 22 Jun 2020

Alacriti, a fintech company specializing in payments, today announced that it has joined the Symitar® Vendor Integration Program (VIP). Participation in the program will provide Alacriti with access to Symitar’s technical resources to enable its electronic bill presentment and payments solution, Orbipay EBPP, to integrate with Episys®. The Vendor Integration Program is designed to help ensure that Symitar’s customers can easily deploy third-party products. Episys is the core platform used by approximately 750 diverse credit unions.

Alacriti’s Orbipay EBPP solution integrates with Episys via SymXchange™, a services-based programming interface that enables third-party vendors and credit unions to access the platform’s core data and business rules. The integrity of data is maintained throughout any data exchange, because access to business rules and data is managed through a service layer that governs these interactions.

Orbipay EBPP’s cloud-based billing and payments technology enables credit unions to deliver superior member experiences, accelerate cash flow, and reduce costs. Orbipay gives credit union members access to the comprehensive payment channels (mobile, web, IVR, agent, walk-in, and AI chatbot), payment methods (ACH and card payments), and payment options (one-time, recurring, and autopay) they demand. Alacriti’s inclusion in the VIP will make it easier for Symitar’s credit union community to seamlessly accept payments across various channels and update member data in real-time.

“Delivering superior member experiences and satisfaction is top of mind for every credit union,” said Stuart Bain, Senior Vice President of Alacriti. “Credit unions leveraging this integration will give their members access to comprehensive and easy-to-use self-service payment options, plus the ability to accept phone payments from within Episys. In addition, payments data will post in real-time into Episys, creating even more value for credit unions.”

Symitar’s VIP takes the customer out of the middle, providing vendors with direct access to Symitar’s technical resources and test systems. VIP inclusion is not an endorsement of the vendor’s product.

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About Alacriti

Alacriti is a leading financial technology company dedicated to helping our clients accelerate their digital payments transformation.

Alacriti’s cloud-based platform, Orbipay, delivers solutions across the payments ecosystem, including The Clearing House’s RTP network, Electronic Bill Presentment and Payments (EBPP), and Digital Disbursements. Through our cloud-native platform, Orbipay, our solutions empower clients to deliver the innovative digital payment experiences today’s consumers demand. In addition to driving modern and frictionless digital payment experiences, our clients benefit from faster time to market and continuous innovation on a proven platform.