Posted on 22 Jun 2020
Alacriti, a fintech company specializing in payments, today announced that it has joined the Symitar® Vendor Integration Program (VIP). Participation in the program will provide Alacriti with access to Symitar’s technical resources to enable its electronic bill presentment and payments solution, Orbipay EBPP, to integrate with Episys®. The Vendor Integration Program is designed to help ensure that Symitar’s customers can easily deploy third-party products. Episys is the core platform used by approximately 750 diverse credit unions.
Alacriti’s Orbipay EBPP solution integrates with Episys via SymXchange™, a services-based programming interface that enables third-party vendors and credit unions to access the platform’s core data and business rules. The integrity of data is maintained throughout any data exchange, because access to business rules and data is managed through a service layer that governs these interactions.
Orbipay EBPP’s cloud-based billing and payments technology enables credit unions to deliver superior member experiences, accelerate cash flow, and reduce costs. Orbipay gives credit union members access to the comprehensive payment channels (mobile, web, IVR, agent, walk-in, and AI chatbot), payment methods (ACH and card payments), and payment options (one-time, recurring, and autopay) they demand. Alacriti’s inclusion in the VIP will make it easier for Symitar’s credit union community to seamlessly accept payments across various channels and update member data in real-time.
“Delivering superior member experiences and satisfaction is top of mind for every credit union,” said Stuart Bain, Senior Vice President of Alacriti. “Credit unions leveraging this integration will give their members access to comprehensive and easy-to-use self-service payment options, plus the ability to accept phone payments from within Episys. In addition, payments data will post in real-time into Episys, creating even more value for credit unions.”
Symitar’s VIP takes the customer out of the middle, providing vendors with direct access to Symitar’s technical resources and test systems. VIP inclusion is not an endorsement of the vendor’s product.
On Tuesday, June 9th at 2:00 p.m. ET experts from Nacha and Alacriti will discuss upcoming rules and standards coming to payments, how they can drive innovation, and more.
Alacriti specializes in developing payment and money movement related technology solutions to companies in the financial services, insurance, healthcare, and utility industries. We offer highly flexible and secure SaaS based payment processing solutions, and provide software, services, and outsourcing of the technology for our clients.