Posted by Kristen Jason on 25 Jun 2020
Artificial intelligence (AI) is changing customer service as we know it and can help companies tackle this issue head-on; providing real-time, personalized, and context-aware interactions to customer’s preferred digital environments. The following infographic shows what AI in customer service means to tomorrow’s competitive landscape.22 Jan 2021 Blog What Are Real-Time Payments? Real-Time Payments or “RTP'' refers to payment rails (platforms or networks via which payments are made) that share a few characteristics. This blog highlights the different networks, common questions, and more.
12 Jan 2021 Blog 3 Reasons Why You Need to Offer Pay by Text—Now A key element in accelerating receivables is to make it as easy and convenient as possible for customers or members to pay their bills. Pay by Text can deliver a bill payment experience that’s quick, convenient, and personalized.
05 Jan 2021 Blog 5 Cloud Migration Challenges Consulting Services Can Help With From a security, cost, and efficiency standpoint, migration to the cloud makes a lot of sense. However, it can be a complicated undertaking. Here are five challenges Alacriti Consulting can help you with.