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AI and Customer Service by the Numbers (Infographic)

Posted by Kristen Jason on 25 Jun 2020

Artificial intelligence (AI) is changing customer service as we know it and can help companies tackle this issue head-on; providing real-time, personalized, and context-aware interactions to customer’s preferred digital environments. The following infographic shows what AI in customer service means to tomorrow’s competitive landscape.

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Kristen Jason Sr. Product Marketing Manager Kristen is responsible for creating engaging product marketing content for Alacriti while staying abreast of industry trends. She offers over 15 years of marketing experience, including 6 years of experience in financial technology and payments. Kristen holds a Bachelor of Science in both Psychology and Business Administration from Florida A&M University and a M.B.A from the University of Central Florida.

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