Posted on 12 Feb 2014
Stonegate’s previous online bill payment solution was a quick-pay service that only allowed users to make one-time payments without enrollment. After evaluating the available EBPP solutions in the market, Stonegate chose Alacriti’s OrbiPay solution for its comprehensive, user-friendly features.
Since the OrbiPay implementation in November of 2012, Stonegate’s online payment transactions have grown in number from 4,500 to over 22,000, and payment volumes overall have grown from 6 million to over 30 million. Stonegate attributes this significant increase in usage – along with improved customer satisfaction – to OrbiPay’s ease of use, comprehensive features, and seamless integration with Stonegate’s customer-facing application.
13 Jan 2020 Blog Adopting a Loan Payments Solution: Lessons Learned from Tech CU (Webinar Recap) Making loan payments easier for members is key for every credit union. Alacriti co-hosted a webinar with WesPay and Tech CU to discuss the benefits of implementing Orbipay EBPP to better their member experience.
18 Dec 2019 Blog 2019 Year in Review: Faster Payments, Digital Disbursements, and CAU In 2019, we reported on significant developments in the billing and payments ecosystem in areas including faster payments, digital disbursements, and card account updater. Here’s a look back at key themes we explored in our blog.