Success Stories

Alacriti & Elite help Stonegate Mortgage Increase Bill Payment Adoption Rates by 385%

Posted on 12 Feb 2014

Stonegate’s previous online bill payment solution was a quick-pay service that only allowed users to make one-time payments without enrollment. After evaluating the available EBPP solutions in the market, Stonegate chose Alacriti’s OrbiPay solution for its comprehensive, user-friendly features.

Since the OrbiPay implementation in November of 2012, Stonegate’s online payment transactions have grown in number from 4,500 to over 22,000, and payment volumes overall have grown from 6 million to over 30 million. Stonegate attributes this significant increase in usage – along with improved customer satisfaction – to OrbiPay’s ease of use, comprehensive features, and seamless integration with Stonegate’s customer-facing application.

Stay connected. Get the latest delivered to your inbox.

Related Articles

  • 19 Jan 2022 Blog 5 Benefits of Card Account Updater for Bill Payments

  • 17 Jan 2022 Blog The Hitchhiker’s Guide to EBPP (Infographic)

  • 12 Jan 2022 Blog Paper or Electronic Billing: What’s Your Preference?