Posted on 12 Feb 2014
Stonegate’s previous online bill payment solution was a quick-pay service that only allowed users to make one-time payments without enrollment. After evaluating the available EBPP solutions in the market, Stonegate chose Alacriti’s OrbiPay solution for its comprehensive, user-friendly features.
Since the OrbiPay implementation in November of 2012, Stonegate’s online payment transactions have grown in number from 4,500 to over 22,000, and payment volumes overall have grown from 6 million to over 30 million. Stonegate attributes this significant increase in usage – along with improved customer satisfaction – to OrbiPay’s ease of use, comprehensive features, and seamless integration with Stonegate’s customer-facing application.
07 Aug 2019 Blog 4 Ways Chatbots Are Revolutionizing Electronic Bill Payments Chatbots are revolutionizing the entire customer journey, right down to bill payments. Our blog highlights four ways that businesses can benefit from implementing chatbots for electronic bill payments.