Posted on 12 Feb 2014
Stonegate’s previous online bill payment solution was a quick-pay service that only allowed users to make one-time payments without enrollment. After evaluating the available EBPP solutions in the market, Stonegate chose Alacriti’s OrbiPay solution for its comprehensive, user-friendly features.
Since the OrbiPay implementation in November of 2012, Stonegate’s online payment transactions have grown in number from 4,500 to over 22,000, and payment volumes overall have grown from 6 million to over 30 million. Stonegate attributes this significant increase in usage – along with improved customer satisfaction – to OrbiPay’s ease of use, comprehensive features, and seamless integration with Stonegate’s customer-facing application.
06 Jun 2019 Blog Bill Payments on Mobile Devices: A 5-Step Approach A holistic, mobile-based bill payments strategy includes components like optimized websites, Guest Pay, text-based bill payments, messaging apps, and biller apps. Learn how an EBPP solution can help.
29 May 2019 Blog Why Should Businesses Offer Flexible Payment Options? Payments are a crucial component of the customer experience but can sometimes be an afterthought. Flexible payment options can help businesses get paid faster, reduce bad debt, and adapt quickly to changing customer expectations.