PatientCollect^™ elevates provider services by accelerating patient payments, improving cash flow and reducing bad debt.

America's healthcare system is in a period of transformation. Patients often have the luxury of choosing the providers that best meet their needs. In addition to providing quality care, each provider must run a lean operation in the face of shrinking margins and tight capital markets. As self pay, co-insurance and deductibles increase, rating agencies are looking closer at cash on-hand and interest costs.

Providing an effective, automated billing access, payment and data management service can increase cash flow, decrease redundant expenses and strengthen multiple points of the revenue cycle.

Alacriti's PatientCollect solution provides straight-through bill presentment, bill payment and data access services to automate the revenue cycle.

• Fully white-labeled, provider branded and integrated into the provider's website
• HIPAA, PCI & SAS 70 II compliant
• Enables patients to make payments using Web, IVR, agent and front desk point-of-service channels
• Supports one-time standard payments and recurring payments on patient determined dates
• Supports multiple payment sources such as bank accounts, credit and debit cards
• Enables providers to set up payment plans
• Supports flexible bill presentment
• Includes comprehensive customer service features such as looking up patient profiles, reviewing payment histories, and managing payments on behalf of customers
• Supports posting of payment information into hospital Patient Management Systems
• Can segregate or flag accounts sent to collections departments or agencies
• Can collect donations electronically through an eDonation portal
• Manages information by department and clinic for integrated medical center reporting
• Serves as a pre and post adjudication payment application

• Streamlines revenue cycle management, and increases revenue with fast and accurate payment services
• Improves customer service and patient satisfaction
• Reduces outside collection costs
• Enables health systems to allow physician groups to be included either independently, or as a result of the need to bundle services