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OrbiPay is a comprehensive bill presentment and payment (EBPP) solutions that enables your customers to view statements electronically and make payments using their preferred channel.
The self-service portal enables your customers to make one-time guest payments, or quickly sign up and make enrolled payments. Customers can also schedule and manage payments, view statements, and enroll in paperless billing.
The portal can be customized to match your organization’s branding and features can be tailored to your needs.
The portal is designed and optimized for mobile use.
The customer care portal enables your customer service staff to access profiles, view payment history, schedule and manage payments on behalf of customers, view reports, and perform other day-to-day customer service tasks.
“When I think of Alacriti, I think of speed and accuracy. I know how difficult it can be to implement a payments solution, and we needed a solution right away. Alacriti was able to come up with a careful, methodical plan to implement a customized solution for us in just two weeks. No other vendor could offer us that kind of flexibility. Whenever we took a challenge to Alacriti, they figured out how to respond and address our needs – fast”