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Increase Customer Satisfaction with EBPP
Driving customers to paperless billing, and providing an outstanding billing and payments experience remain top priorities for utilities.
OrbiPay, a multichannel electronic bill presentment and payment solution (EBPP), offers your customers the flexibility and convenience to pay anytime, any way, and anywhere. With comprehensive self-service and paperless billing options, you can give your customers fast, secure, and convenient ways to pay their bills while driving significant cost-savings for your organization.
Prevent missed due dates by allowing customers to enroll in AutoPay.
Allow customers to view statements online and manage paperless billing.
Customers can make payments via web, mobile, agent, IVR, and walk-in channels using their preferred payment method, such as credit card, debit card, bank account, check, or cash.