Utilities

Your customers want a better payments experience

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Increase Customer Satisfaction with EBPP

Driving customers to paperless billing, and providing an outstanding billing and payments experience remain top priorities for utilities.

OrbiPay, a multichannel electronic bill presentment and payment solution (EBPP), offers your customers the flexibility and convenience to pay anytime, any way, and anywhere. With comprehensive self-service and paperless billing options, you can give your customers fast, secure, and convenient ways to pay their bills while driving significant cost-savings for your organization.

Benefits

Customer Satisfaction

Reduce Servicing Costs

Accelerate Cash Flow

Features

Automatic and Recurring Payments

Prevent missed due dates by allowing customers to enroll in AutoPay.

Paperless Billing

Allow customers to view statements online and manage paperless billing.

Multiple Payment Channels and Methods

Customers can make payments via web, mobile, agent, IVR, and walk-in channels using their preferred payment method, such as credit card, debit card, bank account, check, or cash.